• Report: #1005390

Complaint Review: ASSURANCE WIRELESS

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  • Submitted: Tue, January 29, 2013
  • Updated: Tue, January 29, 2013

  • Reported By: JEWEL — QUINLAN Texas United States of America
ASSURANCE WIRELESS
420 PROGRESS ROAD MATTOON, Illinois United States of America

ASSURANCE WIRELESS FALSE ADVERTISING MATTOON, Illinois

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 i applied 6 times now to assurance wireless as i have 2 disabled daughters and have often needed a cell phone to call doctors  or to get aid for my daughters. ALL 6 times i have been denied. i have called each time and told that the papers i sent in weren't good enough.  i sent in the following papers: food stamp award letter, a copy of my food stamp card, a copy of my medicaid card and the award letter, copy of disability income . i have sent them original copies as well as non original documents and i keep getting told i haven't sent in the proper paper work.

a friend of mine filled out an application the same time i did and she was approved the first time. i looked at her paper work and they were the same documents that i had sent in but i keep getting refused over and over again. They keep telling me to reapply again and again and to make sure i send in the proper paer work, and i know i have each and every time. this is really improper of them as they claim they7 have nothing to do with what ever paper work i send in that the agency they work through does.

i even had them tell me on about the 4th time i applied and sent paper work in that they never received it and i knew they were lying as i sent the paer work with tracking and where they had to sign for it and they still denied ever receiving the paper work. Assurance wireless is a BIG joke to people like me that are desperately needing a cell phone.They are falsely advertising making it sound so easy and simple to receive a cell phone when you have to jump through all these hoops and hassels.

This report was posted on Ripoff Report on 01/29/2013 09:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/ASSURANCE-WIRELESS/MATTOON-Illinois-61938/ASSURANCE-WIRELESS-FALSE-ADVERTISING-MATTOON-Illinois-1005390. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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