- Report: #1124863
Report - Rebuttal - Arbitrate
Complaint Review: ASSURANT SOLUTIONS / T-MOBILE
ASSURANT SOLUTIONS / T-MOBILEPOST OFFICE BOX 37300 ALBURQUERQUE, New Mexico USA
ASSURANT SOLUTIONS / T-MOBILE INSURANCE CLAIMS ALBURQUERQUE New Mexico
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T-Mobile insurance company is a complete ripoff. I purchased a Galaxy S4 phone from T-mobile and because they no longer offer discounted phones for contract renewal you are forced to pay for your phone all at once or at a monthly fee for a period of 2 years in which you may pay between$600-$700 for a phone. Less than 6 weeks ago I filed a claim and was told that I would have to pay a deductible of $175 dollars. I could not afford the deductible and the time the claim was made. I pay greater than $200 per year for Assurant Solutions with T-moble and I am told that I will have to make a deductible each time I file a claim with them. It will take me over 15 months to finish paying $600 price for the phone with an additonal claim amount of $175 for a total of $775 for one phone. So, if I happened to file a claim within the time period of my completed the payment of the phone I will have paid $950 for one phone. Who can afford that.
I even had a representative tell me that it is just like auto insurance when I complained of the insurance faultiness. How rude! An automobile is a mean of daily living, cost more and more expensive. How can you make such a comparison to an item that is used for pleasure? What a ripoff?
I wish that I could get out of the contract with T-mobile but I can't for another three years. I also though about trying to convert to the no-contract phone, but I will still have to pay the full amount of the phone and a higher deductible for the phone or no insurance at all.
This report was posted on Ripoff Report on 02/19/2014 02:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/ASSURANT-SOLUTIONS-T-MOBILE/ALBURQUERQUE-New-Mexico-87176/ASSURANT-SOLUTIONS-T-MOBILE-INSURANCE-CLAIMS-ALBURQUERQUE-New-Mexico-1124863. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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