- Report: #436719
Report - Rebuttal - Arbitrate
Complaint Review: ASTAR - - Their Email/ph. A/hrs Contact Details As They Called AUST On A Frid Arvo: Cs@astarfun.
ASTAR - - Their Email/ph. A/hrs Contact Details As They Called AUST On A Frid Arvo: Cs@astarfun.astarfun.com Tampa, Florida U.S.A.
ASTAR -: Cs@astarfun.com - This Was The Contact Email 1.Put me through to CINDY->Making CERTAIN TO REPEAT IT WAS "WON";then put me onto ERIC-took my credit card details;3.RON->their LAWYER assured me the convo.was RECORDED,they would REFUND the $250 ASAP. Tampa, Florida
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Thank you for your email. Unfortunately we are not able to access your account based on the information that was provided in your email. Please provide us with the name of the person that purchased the package, the country they reside in, the customer number, and a contact phone number.
We look forward to speaking with you.
Customer Service Department
Sent: Saturday, March 14, 2009 12:32 AM
Subject: RE: For either Cindy, Eric and not forgetting Ron!
Now I have received the email & as it is Saturday here, I was unable to reach you win the day period. However, now upon receiving the email, I am now getting the distinct impression that ALONG with the $899 price tag there is ALSO the AIR-FARES prices that I would have to pay on top of this holiday I have "WON!" ~If this is correct, please cancel immediately & refund the money paid...
As you mentioned on the telephone every conversation was recorded & the Air-fares was not a topic whatsoever!
If I am incorrect, then please disregard this, however it will not be until OUR Tuesday that I will be able to reach you during your work hours...
Yours with Faith & Respect,
P.S. I am now trying respectfully, to get in contact with your International nos. etc. & I had written everything down that both Cindy, Eric & Ron stated & there are some indiscrepancies!
NOTE: TO RIPOFFREPORT.COM - SHOULD I NOW GET A BRAND NEW CREDIT CARD (DEBIT CREDIT CARD AT THAT???) OR SHOULD I CUT MY LOSSES WITH ONLY HAVING LOST $250??? PLEASE HELP ME! I AM NOT A RICH PERSON & ON THE TELEPHONE IT WAS ALSO MADE MENTION OF THE FACT THAT MY FIANCEE HAD BEEN CHARGED WITH TRAFFICKING. THEY "PROMISED" A REFUND IN THAT CIRCUMSTANCE & THANKFULLY AS IT IS A DEBIT CREDIT VISA CARD - I DIDN'T HAVE THE WHOLE 988 DOLLARS IN IT AT THAT TIME!
MY GOOD FRIEND PAUL C PUT ME ONTO YOUR SITE, AS HE WAS CONCERNED IT SEEMED A SCAM TOO.... THANK-YOU FOR YOUR TIME & ANY EXTRA INFORMATION IN THE FUTURE WOULD PROVE EXTREMELY USEFUL & NECESSARY WITH PPLE LIKE THIS OUT THERE!!! THANX AGAIN!!!
FINALLY - IT COULD ALSO BE CONSIDERED AS "CREDIT CARD FRAUD" IF THEY WILL NOT REFUND MY MONEY; I AM THERFORE NOT CERTAIN AS TO WHAT COMPANY TO MARK BELOW; SO PLEASE FEEL FREE TO GET BACK TO ME AT YOUR VERY EARLIEST CONVENIENCE! THANX AGAIN!
Ms. nicole m
This report was posted on Ripoff Report on 03/23/2009 09:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/ASTAR-Their-Emailph-Ahrs-Contact-Details-As-They-Called-AUST-On-A-Frid-Arvo-Csastarfun/Tampa-Florida/ASTAR-Csastarfuncom-This-Was-The-Contact-Email-1Put-me-through-to-CINDY-Making-CE-436719. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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