• Report: #235835

Complaint Review: ASTAR Travel

  • Submitted: Tue, February 13, 2007
  • Updated: Wed, December 05, 2007

  • Reported By:Cessnock
ASTAR Travel
N Florida Avenue Tampa, Florida U.S.A.

ASTAR Travel They phoned me, advised me that i had won a holiday in Florida, then nagged me for my credit card number Tampa Florida

*UPDATE Employee: ASTAR IS LEGIT!!!

*Consumer Comment: Your best solution is to

*Consumer Comment: Your best solution is to

*Consumer Comment: Your best solution is to

*Consumer Comment: Your best solution is to

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Like everyone else who has had dealings with ASTAR, I received a phone call advising me that I had won a holiday in Florida. My prize was 15 days accommodation for up to four people, and included a cruise to the Bahamas, rental car hire, tickets to attractions (Disneyworld, etc.) and a couple of days in Las Vegas on the way home.

I asked what was the catch, was it a time share thing or what ? The lady said we could attend a time share presentation if we wanted, but this was not compulsary.The main reason for the prize was to promote their partner properties so that I would tell people how good they were and this would help their business.

She then advised that there was a "small" administration charge of USD998. In a millisecond I converted this to AUD1300 and it didn't seem all that small for what was a free holiday prize. But I reasoned if $1300 + airfares was all it was going to cost, it would still be a very cheap holiday.

The lady then suggested that to accept the prize I had to "register", which involved giving her my credit card number. I tried to explain that it was imprudent to decide in a split second, without reference to anyone else, to holiday on the other side of the planet and then give credit card information over the phone.

For what must have been half an hour the lady nagged me for my card number. I have never dealt with a travel agency where the main emphasis was getting a credit card number. Getting a word into the conversation was very difficult.

I advised her that I was going to speak with my wife and do some internet research on thir company and she could phone back later, but in the meantime would not be giving my credit card details.

I searched ASTAR Travel and got to read dozens of Rip-off Reports about ASTAR's activities. I am so greatful to Rip-off Report for alerting me to these fraudsters and saving me a lot of money.

ASTAR phoned me back and when I advised her that after read some Rip-off Reports I was no longer interested, she denied any knowledge of the Rip-off Report. She then put me on to her noisy and aggressive manager whotold me that the Rip-off Report were the real rip-off merchants who spread lies and were trying to extort money from legitimate, honest businesses in return for taking them off the Rip-off report website.

What a shabby deal ASTAR must be. The quicker they are closed down the better

Brian
Cessnock
Australia

This report was posted on Ripoff Report on 02/13/2007 05:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/ASTAR-Travel/Tampa-Florida/ASTAR-Travel-They-phoned-me-advised-me-that-i-had-won-a-holiday-in-Florida-then-nagged-m-235835. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
0Author 5Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

ASTAR IS LEGIT!!!

AUTHOR: Gina - (U.S.A.)

All of the rip off reports on here about this company are a bunch of bull. This company is legit, our company sells these highly discounted vacations to people that filled out entry forms for the vacations in over 50 different countries. On these entry forms they give us a lot of their personal information, when they are QUALIFIED.... they are qualified based on the demographics in their area.... We do not charge the credit card until they give authorization on a RECORDED phone call for that charge... what they are receiving is explained to them MORE THAN ONCE... the reason we do sell these packages are to get them down here to have a great time and to visit a brand new timeshare resort.... YES they do attend a 60 to 90 minute presentation and after that they can go on with their vacation NO PRESSURE NO OBLIGATIONS.... We do not tell you the vacation is free... that is also clearly stated on the entry form they fill out... that it is NOT A CONTEST OR A LOTTERY....the company is for real...
Any one of the representatives that say something like you could attend if you wanted to are idiots that just started and were probably already fired....
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#2 Consumer Comment

Your best solution is to

AUTHOR: Thomas - (U.S.A.)

install a "hang-up" button on your telephone, and the next time you get a call like the one you describe here you simply PUSH your "hang-up" button.

Trying to have a logical and civil telephone conversation (or any other kind of conversation) with a hustler is rather like pushing the waves back at the beach.
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#3 Consumer Comment

Your best solution is to

AUTHOR: Thomas - (U.S.A.)

install a "hang-up" button on your telephone, and the next time you get a call like the one you describe here you simply PUSH your "hang-up" button.

Trying to have a logical and civil telephone conversation (or any other kind of conversation) with a hustler is rather like pushing the waves back at the beach.
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#4 Consumer Comment

Your best solution is to

AUTHOR: Thomas - (U.S.A.)

install a "hang-up" button on your telephone, and the next time you get a call like the one you describe here you simply PUSH your "hang-up" button.

Trying to have a logical and civil telephone conversation (or any other kind of conversation) with a hustler is rather like pushing the waves back at the beach.
Respond to this report!
What's this?

#5 Consumer Comment

Your best solution is to

AUTHOR: Thomas - (U.S.A.)

install a "hang-up" button on your telephone, and the next time you get a call like the one you describe here you simply PUSH your "hang-up" button.

Trying to have a logical and civil telephone conversation (or any other kind of conversation) with a hustler is rather like pushing the waves back at the beach.
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