- Report: #707887
Report - Rebuttal - Arbitrate
Complaint Review: ASUREA
ASUREA6939 Sunrise Blvd. Citrus Heights, California United States of America
ASUREA Insurance Wholesalers Rips off Agents Citrus Heights, California
*General Comment: I have had good experiences with this company
*REBUTTAL Owner of company: Getting the facts straight.
Do not work with Asurea.
They do not hire enough people to man their main office in California so agents will never be able to reach them for questions on commissions or anything else. I tried calling for 3 weeks, and even the receptionist has a message machine. She returned my call once, and then transfered me to the commissions department only for that phone to
be answered by a machine also. When I left several messages with other department workers they too didn't bother to return calls.
I finally got fed up and wrote into the company by email telling them I would never sell another policy through them again as they dont have enough people to man the phones and respond to their agents. How did they respond? They zero'd my commissions and kept my incoming commissions....just to tell me off I guess.
Also, Asurea only pays 100% for their commissions, while Broker's Alliance pays up to 128%. Several other companies I've looked at also pay in the high 120's.
Also they charge enormous amounts for leads. All the while telling you they "dont make a dime off them". $48 apiece...
Do not work with this horrible company. They aren't worth the hassle and are spiteful and vengeful to boot.
To steal my commissions because I complained about my not being able to reach them for 3 weeks is just robbery.
This report was posted on Ripoff Report on 03/18/2011 05:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/ASUREA/Citrus-Heights-California-95610/ASUREA-Insurance-Wholesalers-Rips-off-Agents-Citrus-Heights-California-707887. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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