• Report: #691557

Complaint Review: ASUS, 4myrebate.com

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  • Submitted: Sun, February 06, 2011
  • Updated: Fri, March 18, 2011

  • Reported By: Christopher — Naples Florida United States of America
ASUS, 4myrebate.com
Internet United States of America

ASUS, 4myrebate.com ASUS, 4myrebate.com service is a SCAM internet

*Author of original report: Rebate Granted

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Purchased a video phone via Amazon called the ASUS Video Phone and if you purchased before December 23rd you could qualify for a rebate of 100 dollars.  I completed all the forms and submitted on line as well as mailed the originals. I waited several weeks and finally it showed that the documents had been received and my rebate was being processed. I had selected the "Fast Rebate" which was a credit card but must take a deduction so the value would only be 88 Dollars which was fine because it was going to be so fast.  Nothing has arrived and I looked at the tracking site and they said they declined my rebate because the original bar code was not attached. I sent a note informing them the origional was indeed attached and my invoice with the barcode from Amazon was also included. I have been asked to submit a "new original". This is impossible,,  there is only ONE original. I have filed a complaint with Amazon as well.

This report was posted on Ripoff Report on 02/06/2011 11:08 AM and is a permanent record located here: http://www.ripoffreport.com/r/ASUS-4myrebatecom/internet/ASUS-4myrebatecom-ASUS-4myrebatecom-service-is-a-SCAM-internet-691557. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Rebate Granted

AUTHOR: Christopher - (United States of America)

After filing the report on Rip-off report and sending an email to ASUS with copies of the documentation,  we received a full rebate by the company and asked for feedback. I will say that working directly with the company was much more successful than the company handling the rebate. I am thankful I kept copies of everything and advise others to do so.
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