- Report: #982632
Report - Rebuttal - Arbitrate
Complaint Review: ASUS
ASUS800 Corparate HWY Internet United States of America
ASUS ASUS defective netbook screens, Internet
My netbook did not see any pressure other that would be expected under normal use of a netbook.
ASUS offered to repair the screen for $150. I netbook was purchased form BestBuy for $200. I objected to charge because the unit has a manufacturing defect. If the screen prone to fail with when subjected to normal use pressure, this a design flaw and not the responsbility of the consumer. I now notice that the ASUS netbook in closed position is not protected like other similar products. The ASUS netbook has a weak protective exterior.
When a consumer purchases a netbook it is expected that the netbook performs as a netbook. If have found ASUS broken screen complaints online from other consumers. ASUS has returned the netbook to me not repaired. I have the netbook. It is almost brand new other then the screen does not work.
This report was posted on Ripoff Report on 12/15/2012 05:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/ASUS/internet/ASUS-ASUS-defective-netbook-screens-Internet-982632. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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