- Report: #982632
Report - Rebuttal - Arbitrate
Complaint Review: ASUS
ASUS800 Corparate HWY Internet United States of America
ASUS ASUS defective netbook screens, Internet
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My netbook did not see any pressure other that would be expected under normal use of a netbook.
ASUS offered to repair the screen for $150. I netbook was purchased form BestBuy for $200. I objected to charge because the unit has a manufacturing defect. If the screen prone to fail with when subjected to normal use pressure, this a design flaw and not the responsbility of the consumer. I now notice that the ASUS netbook in closed position is not protected like other similar products. [continued below]....
When a consumer purchases a netbook it is expected that the netbook performs as a netbook. If have found ASUS broken screen complaints online from other consumers. ASUS has returned the netbook to me not repaired. I have the netbook. It is almost brand new other then the screen does not work.
This report was posted on Ripoff Report on 12/15/2012 05:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/ASUS/internet/ASUS-ASUS-defective-netbook-screens-Internet-982632. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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