- Report: #1036870
Report - Rebuttal - Arbitrate
Complaint Review: ASUS
ASUSInternet United States of America
ASUS False accusations of mainboard damage , Internet
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I go over the connections one more time to make sure everything is right and confirm that yes, all is well. [continued below]....
Well, I emailed them back and told them it was not my fault, so they accused me of overclocking the board then asked me for $90.00US instead of the $120. I have in the past damaged motherboards by accident and I have paid their fee to be replaced as I should. This time with the accusation of overclocking the board and burning it up is beyond anything I can put up with. I did nothing to this board, in fact, I never saw anything on the monitor that even looked like a POST screen or anything with the ability to overclock this board. I have an irate customer who needs this computer for his business and I am getting nowhere with this with ASUS, I just want to get their name out there for people to be careful if they RMA something with them, make sure you take pictures and document your work as you go along or you might just be sorry you ever did business with ASUS
This report was posted on Ripoff Report on 03/21/2013 06:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/ASUS/internet/ASUS-False-accusations-of-mainboard-damage-Internet-1036870. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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