Complaint Review: ATG Stores - Internet
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- Author Not Confirmed
- ATG Stores 11410 N.E. 122nd Way, Suite 200 Internet United States of America
- Phone: 425-814-2515
- Web: www.lightinguniverse.com
- Category: Lighting Stores
ATG Stores Lighting Universe Poor Products, Poor Service, Incompetent People, Internet
*UPDATE Employee: We appreciate your review and are here to help
Show customers why they should trust your business over your competitors...
Do not buy from ATG Stores dba Lighting Universe. Product ordered arrived late, damaged, and defective. Multiple calls to customer service were ineffective. Promised replacement, never came. Promised replacement parts (that I told them would not resolve the manufacturing defect). Asked to speak to a manager, told they were all in a meeting and could not be disturbed. Asked for a call back, never returned my call. Product was cheaply made, overpriced, poorly packaged, defective, with one part broken in two. Planning to box up the junk lighting fixture and send it to ATG's CEO Gary Rubins home address, then reverse credit card charges. Never buy from ATG Stores/Lighting Universe.
This report was posted on Ripoff Report on 09/02/2011 06:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/atg-stores/internet/atg-stores-lighting-universe-poor-products-poor-service-incompetent-people-internet-772521. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
We appreciate your review and are here to help
AUTHOR: pr@atgstores.com - (United States of America)
SUBMITTED: Wednesday, September 07, 2011
Hi Nelson,
Thank you for your review and for your willingness to work with us on your order issue. We never like to hear when an experience with us has been anything but a positive one and for that we send our sincerest apologies. We are currently working to get you taken care of as soon as possible.
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