• Report: #431418

Complaint Review: ATS

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  • Submitted: Fri, March 06, 2009
  • Updated: Fri, May 14, 2010

  • Reported By:Prairie Village Kansas
ATS
24 Noble St., #109 Toronto, Ontario Canada

ATS - Matt Shepherd ATS a Rip Off wrong price; wrong product; unprofessioinal packaging; no packing slip; will not make right; communicate only by email; ceased to communicate Toronto Ontario

*Consumer Comment: Agree with Above

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ATS quoted one price for shipping, then changed greater price; wrapped the cable package in brown paper taped with Scotch tape, shipped in an envelop; did not include a packing slip; charged additional amount but could not explain; sent the wrong cable; would not send the correct cable or refund payment; only available communication for resolution is by email; has ceased to communicate.

Michael
Prairie Village, Kansas
U.S.A.

This report was posted on Ripoff Report on 03/06/2009 10:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/ATS/Toronto-Ontario-M6K2C8/ATS-Matt-Shepherd-ATS-a-Rip-Off-wrong-price-wrong-product-unprofessioinal-packaging-n-431418. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
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#1 Consumer Comment

Agree with Above

AUTHOR: Sean - (United States of America)

ATS quoted me on the phone and my card has been charged a higher amount.  
Communicated with Matt Sheppard and Alex Muir.  Cancelled the order, but was ignored and hung up on.  Called my place of work where I placed the order from and harassed my employer.  Was provided with a fake purolator tracking number that purolator confirms has not been issued.  Told me that company who I previously ordered from was not an authorized retailer - when in fact ATS Systems is not.  

Currently disputing charges and filing fraud report with police, BBU.Will not discuss, hang up phone, no transaction information sent to me to confirm - stay far away from this "merchant". 


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