• Report: #783467

Complaint Review: AT&T Advertising Solution and Yellow Pages

  • Submitted: Fri, September 30, 2011
  • Updated: Sat, November 10, 2012

  • Reported By: ak47 — Portland Oregon United States of America
AT&T Advertising Solution and Yellow Pages
Internet United States of America

AT&T Advertising Solution and Yellow Pages AT&T Advertising Solutions, Yellow Pages AT&T Adverising solution wrip-off; Lies by sales people, do not stand by what they say, other there for a buck and screw small business! SHAME ON YOU JAN BANKS! Internet

*Consumer Comment: AT&T, Helping The Underground Economy?

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Initially we signed up for a $300/mo advertising budget, then after paying for 6 months without results and decided to cancel, now sales lady found that we had our contact info listed incorrectly.  They offered (sales people) to apply all the money spent as a credit, by upping my budget and signing another contract with understanding that i would try for 3 months, and cancel if it would not work.

After signing new contract, couple months later I started receiving bills.  I contacted my rep, and she said that she would look into it.  Anyways, their other department deciding to give me only half of the credit and not full.  My rep did not understand why, but said that she cannot do anything,t hat is their decision....

EXCUASE ME!!!! I've signed for new package knowing how much credit would be applied, and I'm not getting it?  I have tried canceling and they would not budge.  I'm being harrased by collections company now... 

Guess what, I'm taking these idiots to court.  I'm not playing games here.  AND WILL NEVER EVER EVER DO ANYTHING WITH YELLOWPAGES OR ATT AGAIN!  All my business parteners heard it, and many potential costomers are alergic to anything that has to do with "ATT or Yellow Pages!.

Way to go. By the way, if you want to correct your issue, you can contact me direct at (((redacted)))

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

This report was posted on Ripoff Report on 09/30/2011 08:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/ATT-Advertising-Solution-and-Yellow-Pages/internet/ATT-Advertising-Solution-and-Yellow-Pages-ATT-Advertising-Solutions-Yellow-Pages-ATT-A-783467. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

AT&T, Helping The Underground Economy?

AUTHOR: abraham1122 - (United States of America)

 Pacific Bell Directory & AT&T,  Assisting The Underground Economy?
     What is an underground economy? "Underground economy" is a term that refers to those individuals and businesses that deal in cash and/or use other schemes to conceal their activities and their true tax liability from government licensing, regulatory, and taxing agencies. Underground economy is also referred to as tax evasion, tax fraud, cash pay, tax gap, payments under-the-table, and off-the-books.
      Pacific Bell Directory, a subsidiary of AT&T, proliferates advertisements supporting the underground economy in Los Angeles. Because AT&T claims no responsibility to screen advertisements. Hundreds of false, deceptive contractor ads are being published through their print and online directories. The underground economy cost the city and state millions of dollars. Consumers are getting ripped off, Senior Citizens are being taken advantage of, and legal companies loose business.
     The Federal Trade Commission ,the Direct Marketing Association and the US Postal Inspection Service have industry guidelines for the screening of advertisements. The LocalSearch Association (a national yellow pages association) provides industry advertising specifications standards and guidelines. AT&T and Pacific Bell Directory say these industry standards and guidelines do not apply to them.
      AT&T and Pacific Bell Directory allow advertisements with unregistered/untraceable company names. The illegal advertisers also have hundreds of untraceable fake addresses. These fake addresses make the illegal companies look like local companies.
       I have a garage door company in burbank with a true physical location. Since 2008  I have had to compete with 80+ false advertisements that AT&T allowed in the Burbank book with local addresses. Currently my company must compete with 380 garage door companies listed by AT&T within 10 miles of my location. About 85% of these ads are false and 10 % are miss listed. That is 95% inaccurate and misleading. These are horrible advertising ethics and AT&Ts products cannot be trusted.
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