- Report: #278441
Report - Rebuttal - Arbitrate
Complaint Review: AT&T - BellSouth DSL Service
AT&T - BellSouth DSL ServiceP.O. Box 1857 Alpharetta, Georgia U.S.A.
AT&T - BellSouth DSL Service AT&T's Shameless DSL Ad Campaign designed to overcharge the uninformed Alpharetta Georgia
What they are not disclosing in their ads is the following: As part of AT&T's concession agreement with the FCC to take over BellSouth, they agreed to make basic DSL service available to all new subscribers in all 22 states involved in the takeover for $10.00 a month for the next 30 months.
Be aware if you fall for their advertising hype and sign up by phone for $19.95 a month, you will end up paying almost double what you need to. If you are a new customer and want the service, sign up on their web site and follow the instructions below.
To confirm what I am telling you to be accurate, go to their web site and look for a "term contract plans" link to reveal the details. My guess is, the reason they are telling people to call a toll free number to sign up is because this information is pretty well hidden from the public, and they won't tell you about it, or discuss the $10.00 plan over the phone.
Link to the $10.00 plan for the lazy: http://www.bellsouth.com/consumer/inetsrvcs/index.html Once you are there, go to the bottom section of the page and click on a link called "term contract plans available". The link takes you to a HTML PUBLIC document written in code that prevents posting a direct link.
Remember, DO NOT sign up by calling any of their toll free numbers or you will get burned ! Be aware, that once you sign up at $19.95 you are no longer considered a New Customer, and only new customers qualify for the $10.00 price. That is the rub and a borderline shameless rip off attempt !
This report was posted on Ripoff Report on 10/11/2007 01:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/ATT-BellSouth-DSL-Service/Alpharetta-Georgia-30023-1857/ATT-BellSouth-DSL-Service-ATTs-Shameless-DSL-Ad-Campaign-designed-to-overcharge-the-u-278441. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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