- Report: #583107
Report - Rebuttal - Arbitrate
Complaint Review: AT&T Broadband Cable Internet Service
AT&T Broadband Cable Internet ServicePO Box 4494 Chattanooga TN 37405 Chattanooga, Tennessee United States of America
AT&T Broadband Cable Internet Service out of date rebate card Chattanooga, Tennessee
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We signed up for at& t cable and internet services and were promised two $ 100.00 rebate cards. On arrived a few weeks later and the second one took almost a year even with several phone calls and emails. Last week [about March 7, 20010 we finally received the second card only to see tha it had expired in Nov, 2009 about 4 months before we received it. I have called and emailed several times and have been told that the card had expired and I should have used it before Nov 2009. That would be impossible as the card did not arrive until March of 2010. I was told at least 3 times that I was wrong and at&t would never send a customer an expired rebate card.
"NEXT TIME YOU SHOULD READ THE EXPIRATION DATE" there is nothing we can do for you "Good Bye"
This report was posted on Ripoff Report on 03/19/2010 04:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/ATT-Broadband-Cable-Internet-Service/Chattanooga-Tennessee-37405/ATT-Broadband-Cable-Internet-Service-out-of-date-rebate-card-Chattanooga-Tennessee-583107. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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