- Report: #467611
Report - Rebuttal - Arbitrate
Complaint Review: AT&T - ILD TELESERVICES - SMALL BUSINESS TECH-PC TECH SUPT
AT&T - ILD TELESERVICES - SMALL BUSINESS TECH-PC TECH SUPTP O BOX 751 PALM HARBOR, Florida U.S.A.
AT&T - ILD TELESERVICES - SMALL BUSINESS TECH-PC TECH SUPT Small Business Tech Support claims they received authorization to rip me off PALM HARBOR Florida
*UPDATE EX-employee responds: The person you really should be throwing under the bus not me !
*REBUTTAL Owner of company: We're Glad the Resolution Process is Underway
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The employee that supposedly gave his authorization clocked out at 4:52PM and I can prove it with his time sheet from the computer. I was told the recording was made at 5:44PM. This employee has been working with us since we open 6 years ago, and is very aware of the fact we have TECH SUPPORT. I can prove my employee has spoken with our tech support many many times over the years when we have issues with our computers. I can also prove we have had tech support since 2003, and that in January of 2008 we renewed our TECH SUPPORT for $1,100.00. So why would we need TECH SUPPORT from a company we have never heard of 19 days later. I have left several messages for Jessica in Quality Control from Small Business Tech Solutions to call me back so I can hear this recording
I was charged a total of $299.70 from Jan 2009 to June 2009. I did receive a credit on my phone bill of 149.85. This company still owes me $149.85, and I want it back. I feel this company should be investigated. This is nothing more then a RIP OFF. They should be charged with theft!!!
MIRA LOMA, California
This report was posted on Ripoff Report on 07/08/2009 06:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/ATT-ILD-TELESERVICES-SMALL-BUSINESS-TECH-PC-TECH-SUPT/PALM-HARBOR-Florida-34682/ATT-ILD-TELESERVICES-SMALL-BUSINESS-TECH-PC-TECH-SUPT-Small-Business-Tech-Support-cla-467611. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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