• Report: #575299

Complaint Review: AT&T Mobility - Cingular

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  • Submitted: Sat, February 27, 2010
  • Updated: Sun, February 28, 2010

  • Reported By: Bob — Jadwin Missouri United States of America
AT&T Mobility - Cingular
Internet United States of America

AT&T Mobility - Cingular Failed to provide services and still charged, Internet

*Author of original report: AT&T Class Action Settlement

*Author of original report: WahWah (USA)

*Consumer Comment: Why don't people take contracts seriously?

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approximately 6 years ago had contract with AT&T mobile for cell phone service. Moved to area where there was no cell phone service. Contacted AT&T, told them no service in my area, your contract is null and void (2 months left on contract). AT&T said you signed a contract, you still owe.

I told them you are just like land line telephone company, satellite tv company, electric company -- if I don't get service, I don't pay.

Have sent bill collectors after me for 5 years. The latest says they'll settle for $50 (2/19/2010). I don't feel I owe them $50 -- I never got no service from them. Who do they think they are? No service and you still pay.

Neighbors moved in with a cell phone through Verison, they told Verison they had no service in this area. Verison says fine, you're out of the contract. Which was the sensible thing to do.

P.S. Bill collector is Afni, inc.  


This report was posted on Ripoff Report on 02/27/2010 02:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/ATT-Mobility-Cingular/internet/ATT-Mobility-Cingular-Failed-to-provide-services-and-still-charged-Internet-575299. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 1Consumer 0Employee/Owner
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#1 Author of original report

AT&T Class Action Settlement

AUTHOR: Bob - (United States of America)

Hey WahWah!

Check out AT&T lawsuit over contracts -- January 2010. I'm getting $25 refund.

P.S. Your user id sounds like you're whining -- wah wah waaaaaah!

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#2 Author of original report

WahWah (USA)

AUTHOR: Bob - (United States of America)

WahWaaaaah! You must work for AT&T.

Contracts are deemed null and void all the time. I didn't move to get out of such a small contract. I moved because I had too.

 

Bora Bora Boring! Waaaah Waaah! Waaaah!

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#3 Consumer Comment

Why don't people take contracts seriously?

AUTHOR: wahwah - (United States of America)

Why don't people take contracts seriously?  You wonder why they get so long and legal sounding; it's because people want to break them.  You admit you had a contract with them.  Do you think signing without fully reading or understanding it limits your liability?

You signed something that said you would pay them XX dollars per month in exchange for service.  How is it their fault that you decided to take your phone somewhere it didn't work?   Would you feel the same way if you went on a two month vacation to Bora Bora and got no service there?

Generally, contracts contain language that define ways to terminate the contract.  Most likely this contract had such language and it won't allow one party to unilaterally declare it null and void at whim.  Most likely there is a monetary penalty, and you lucked out because there were only two months left.

It seems Verizon made a choice to let your neighbors off without enforcing the penalty.  That was nice of them, but most likely they had no legal obligation to do it.  Maybe they approached their customer service rep in a nicer fashion than you did?  Maybe you got one that was having a bad day?

So you can pay it or live with a justly applied ding to your credit report.
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