- Report: #1065069
Report - Rebuttal - Arbitrate
Complaint Review: AT&T Uverse
AT&T Uverse att.com AT&T Uverse Failed To Note Account To Waive Modem & Activation Fees Internet
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I have had a horrible time with AT&T customer service for many reasons - the latest being that after phone enrolling for Uverse Internet I was told by the representative that the fees for modem & activation fees would waived - it was not noted on account and they also failed to put in a request to cancel my dsl service so I continued to be billed for that on my regular phone bill! Most of the time customer service continually puts you through a loop of so called specialists, even supervisors but problems seem to never get resolved!
This report was posted on Ripoff Report on 07/07/2013 04:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/ATT-Uverse/internet/ATampT-Uverse-attcom-ATampT-Uverse-Failed-To-Note-Account-To-Waive-Modem-amp-Activ-1065069. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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