- Report: #437815
Complaint Review: AT&T Vesta Corp
| AT&T Vesta Corp 11950 SW Garden Pl.
Portland, Oregon U.S.A. |
|
AT&T Vesta Corp Fraudulent charges to bank acct. Portland Oregon
*UPDATE EX-employee responds: Pick Your Plan IS a Pre-paid service
*UPDATE Employee: Vesta Corporation Response
*Consumer Suggestion: Same thing happened to me
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
I never heard of "Vesta" before I saw them on my bank statement.
The same thing happened to my daughter.
Dianne
Crete, Illinois
U.S.A.
This report was posted on Ripoff Report on 03/26/2009 07:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/ATT-Vesta-Corp/Portland-Oregon-97223-8248/ATT-Vesta-Corp-Fraudulent-charges-to-bank-acct-Portland-Oregon-437815. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
Click Here to read other Ripoff Reports on AT&T Vesta Corp
If you would like to see more Rip-off Reports on this company/individual, search here:
Search Tips#1 UPDATE EX-employee responds
Pick Your Plan IS a Pre-paid service
AUTHOR: Clairvoyanceoftrees - (U.S.A.)
SUBMITTED: Saturday, June 13, 2009
I worked for Vesta for over a year and here is a little inside information. Vesta cannot charge a card unless the information is supplied, thus meaning either you or someone who has access to your card number called in or went onto the web to purchase minutes for their prepaid phone. Cell phone companies have contracts with them to process their payments. If you believe that you have a monthly plan and are still getting charges to your account, you should call your provider and verify with them if you have a pick your plan service. Pick your plan is a prepaid service that is a monthly charge. For a set amount of money a month you get a set amount of minutes. Their are two major differences with these plans and contract services.
1. There is no contract. There are terms and conditions which set you up for a monthly charge that happens BEFORE you get your minutes. This charge is automatic as part of the terms and conditions of the plan. It is a prepaid plan because you are charged before you get your service as apposed to receiving a bill.
2. You can add $15 or $25 between billing cycles. Instead of getting overage charges added to a bill (which you don't get in this case) at the end of the month, you have the option to "refill" at the same rate per minute if you need more minutes.
If you discover that you are not pick your plan, it's time for your card company to do a little investigating.
#2 UPDATE Employee
Vesta Corporation Response
AUTHOR: Vesta Ecustomer Support - (U.S.A.)
SUBMITTED: Thursday, June 04, 2009
If you have questions regarding a charge from Vesta on your credit card bill or bank statement, email ecustomersupport@trustvesta.com
or call toll free 866 608 3007. A representative will be glad to assist.
#3 Consumer Suggestion
Same thing happened to me
AUTHOR: Traceymarg - (U.S.A.)
SUBMITTED: Saturday, May 30, 2009

