AT&T WIRELESS - CINGULAR WIRELESS a new account was set up without my knowledge or permission, Slidell, Louisiana

I thought I explained well but I guess not.  I had 3 lines on my account at one time, 2 mine and 1 for my old roommate.  This all happened in VA where I lived (till I moved to TN in March 2009).  My roommate moved to LA back in May 2007 and took his phone with him that was on my account (Only my account he was not on the account nor was he an authorized user).  He was just going to send me what he owed me each month.  Around July 2007 he called and asked if he could take his phone number and open up his own account so he could change the area code.  I had no problem with this as he could then take care of his own bill and change his number.  What I did not agree to was it still being in my name, it was going to be his own account.  AT&T never called me to make any changes to my account, they just did it all in store.  They put this all in my name and sent the bill to his address, I never saw the bill and still to this day have never seen a bill.  He should NEVER have been able to make these changes to my account, AT&T should have not allowed it to happen without my say so.  My old roommate has stated he knows nothing of my personal information and they just did all this in the store in Slidell, LA. 

I am an authorized user on my boyfriends cable bill as I pay it, but I can't call up and make changes to his account and put HBO or anything on it.  I am an authorized user on that account and can't do it, but my old roommate was not even an authorized user on my AT&T account yet AT&T made these changes. 

First off AT&T should not have allowed this to happen to me (there customer) yet did.  Second this is not my debt and they should go after my old roommate for the debt, not me.  They allowed a new account for him, because if I knew about it I would have put an end to it right away.  If need be paid the $150 for early cancellation.  But yet I am the victim here and the one being attacked and going to be hurt.  AT&T say this is not fraud as I knew the person.  But what is it then?  I never gave permission for it.  They don't have my signature or voice authorizing these changes to my account.  Keep saying my roommate had the last 4 of my social and he says he does not.

...who has committed the fraud. You do state in the beginning of your report that you added a second line for your roommate. In that case you would be responsible..just like if you co-sign a loan

Now if this complaint has nothing to do with the second line for your roommate..then you really didn't even need to mention it.

What you need to do is find out who is doing this. Who is the bill being sent to? You say you hold an investigators license so how hard can it be for you to find out who is getting the bill? If you are getting the bill..it should list numbers that were called and to whom..and that can help you track down who has used your SS number to open an account or change information.

I do agree that simply knowing the last 4 digits of your SS# should not be enough info to make any changes..but if that is their policy..and someone does make changes..that is identity theft. I guess since you simply telling the phone company this is a fraudulent account is not enough..so you need to take extra steps to prove it.

If you can prove it..and ATT still will not give any recourse..then not only should you report back here..but you may need to take additional legal action.