- Report: #576241
Report - Rebuttal - Arbitrate
Complaint Review: AT&T Wireless (formerly Cingular)
AT&T Wireless (formerly Cingular)Internet United States of America
AT&T Wireless ,formerly Cingular, Trapped in a Contact that AT&T will not let me out of yet I can't get cell service within a 5 block radius of my new home in the heart of Chicago Internet
*UPDATE Employee: A solution...
*Consumer Comment: Its easy to know what to due.
Since relocating to Chicago from San Diego in December of 2009, I cannot obtain ANY cell service within a four block radius of my home; thus, the only way I can obtain service is to get in my car and drive 5+ blocks away, park some where and make my calls.
Over the past 2+ months, I have made repeated calls to AT&T's customer service department escalating the calls each time to management personnel. On each occasion I've been told that they will file a complaint and some sort of action will occur; however, my service has not improved. In fact, if anything it has gotten worse.
As a result, I (again) called AT&T today and stated that I needed to have phone service within 24 hours or they needed to let me out of my contract as I shouldn't have to pay for a service that I'm not receiving. Unfortunately, AT&T said that they "don't guarantee coverage everywhere", thus, they will not let me out of my contact. However, it's not like I moved to a rural farming community. I live one block from Lake Michigan in the heart of Chicago; therefore, if they can't guarantee service within the four block radius of my home within the city borders what options do I now have???
This report was posted on Ripoff Report on 03/01/2010 03:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/ATT-Wireless-formerly-Cingular/internet/ATT-Wireless-formerly-Cingular-Trapped-in-a-Contact-that-ATT-will-not-let-me-out-of-576241. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.