• Report: #749041

Complaint Review: AT@T Wireless

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  • Submitted: Mon, July 04, 2011
  • Updated: Tue, July 05, 2011

  • Reported By: Lonny — Newark New Jersey United States of America
AT@T Wireless
1901 W 10th Street Internet United States of America

AT@T Wireless Bay Area Credit Service, Collection Agency At@T Wireless cancel my account, and then placed the account into this collection agency called Bay Area Credit, they send me a bill which on this bill they have a contractual collection fee. AT@T has Internet

*Consumer Comment: Why don't you

*Consumer Comment: I am confused

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I Had two Phone one for me and my son, from At&t wireless, but after a month, i realized that AT&T was charging me all kinds of fee for these phone, and i was not using the phone that much, try to cancell the account was told i would have to pay for early cancellation fee for both phone which will be around $600.00. so i keep both phone but with a different plane that would not cause so much every month. That was not the case, to make a long story short i call At&T to explain to them that i had a death in the family and right now it kind of hard for me but i would like to set up a payment plan so i could pay this bill. I could not pay them the full amount that they wanted at the time, but i was willing to pay something so i could get this bill paid off. Instead AT&T cancell my phone plane and bill me for the cancellation fee a total of $1212.25. Now i get a letter from a Collection Agency called Bay Area Credit that say i owed $1430.46. Spoken to someone who said that it was a contractual Collection fee that i was being charged , i asked why was i being charged a  fee, and didnot get a response, instead i got a rude and angry response threating to take action against me if i did not pay the full amount. These Wireless Phone Companies are Ripping Customers off all the time and getting away with it, and At&t is the worst of them all and i hope that something coud be done to stop it.

This report was posted on Ripoff Report on 07/04/2011 05:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/ATT-Wireless/internet/ATT-Wireless-Bay-Area-Credit-Service-Collection-Agency-AtT-Wireless-cancel-my-account-749041. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Why don't you

AUTHOR: mr rik - (USA)

get you one of those free welfare phones?
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#2 Consumer Comment

I am confused

AUTHOR: Stacey - (U.S.A.)

When you signed up for the service did you not know the amount the plan (not plane) was per month?  If you could not afford a cell phone you should not have gotten a cell phone.  If you did indeed enter into a contract with AT&T then you are responsible for the said contract.  And NO I do not work for AT&T nor do I have an AT&T cell phone.
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