- Report: #134065
Report - Rebuttal - Arbitrate
Complaint Review: AT&T Wireless/Cingular
AT&T Wireless/Cingularwww.attwireless.com Anaheim Hills, California U.S.A.
AT&T Wireless - Cingular Paying for cancelled service Ripoff! Anaheim Hills California
*Consumer Comment: Maybe in 2 years they'll suck too?
*Consumer Suggestion: Dont let them fool you!1
*UPDATE EX-employee responds: To pro-rate or not to pro-rate
*Consumer Comment: Come on... Did you really think you would only have to pay half of your normal monthly charge?
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I swtiched because I used to have Cingular, and could not get a signal in my home in the middle of Silicon Valley. Then I switched to ATT. Most of the time, it worked ok, except when I needed to talk to my dad who was in his car DIRECTLY behind me on Interstate 80 in Sacramento...one would think you could connect in the flat as a pancake area on a 6-lane Federal Interstate...
So as of 2:00 Sunday, my ATT account is dead. I call this morning to find out the remaing amount I owe, as I am ready to pay my latest statement, and I want to pay it all off at once.
Turns out, I get to pay for an ENTIRE MONTH of 'service', 2 weeks of is service I cannot use if I wanted to. No pro-rating. NICE. I told the customer service rep that now I am REALLY glad I dumped ATT. Oh, well, they just lost a customer for life, just like Cingular did years ago. Maybe in 2 years, Verizon will suck just as bad...we'll see.
San Jose, California
This report was posted on Ripoff Report on 03/07/2005 03:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/ATT-WirelessCingular/Anaheim-Hills-California-92817/ATT-Wireless-Cingular-Paying-for-cancelled-service-Ripoff-Anaheim-Hills-California-134065. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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