- Report: #5391
Report - Rebuttal - Arbitrate
Complaint Review: AT&T Worldnet Internet
AT&T Worldnet InternetNationwide U.S.A.
AT&T Worlnet Service Overcharge
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I was NOT informed of any software or ANY additional steps that i had to take to be get on this new plan. Sure, its not alot of money, but if this were to continue with other customers, they would stand to make millions. I was specifically told that had i recorded the converstation...perhaps they could do something for me. But, since there was no record of what was said, they would NOT refund any money to me.
PLease be aware of this if you are planning cancel AT&T Worldnet service. Take my advice and do NOT let them CLAIM to switch you or you may be in for a surpise.
This report was posted on Ripoff Report on 06/10/2001 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/ATT-Worldnet-Internet/nationwide/ATT-Worlnet-Service-Overcharge-5391. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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