- Report: #841635
Report - Rebuttal - Arbitrate
Complaint Review: ATT wireless
ATT wireless13690 indepence prkwy fort worth, Texas United States of America
ATT wireless returned a defective phone with NO damage, they return it to me with water damage and claim I did it, when I have photos of phone prior to sending it in and also was in the ATT when they looked at it fort worth, Texas
So they sent me a refurbished phone, And I was to return the old one (which I did).
Over a month later I get this phone back which is NOT my old phone (I know this because my old phone had a little nick in the side where the protective covers would always leave a air pocket.)
No Nick in this phone!
This phone is water marked. Upon calling ATT to which I have been a customer for over 8 years with a very large wireless account. To be told that they say it so it has to be, and i will pay $399. for that phone. NO I Wont its not my old phone and I took pictures of my phone before shipping it and there was no water marks!.
there trying to pull a bait and switch here, and scam innocent people of there money!
This report was posted on Ripoff Report on 02/19/2012 03:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/ATT-wireless/fort-worth-Texas-76177/ATT-wireless-returned-a-defective-phone-with-NO-damage-they-return-it-to-me-with-water-d-841635. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.