- Report: #833460
Report - Rebuttal - Arbitrate
Complaint Review: AT&T
AT&T Closed account in November due to moving to a location not served by att. Still have not received refund due to me after being assured on numerous times that check was on it's way Carol Stream, Illinois
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
Today marks the sixth time I have contacted ATT to see about the refund due me. And once again I received the same treatment by the people of att...They told me for the sixth time that they would forward the information on and I would get a check soon. They acknowledge that we are owed the money. I have asked repeatedly to speak to a supervisor or someone who had the ability to expedite the cutting of this check, only to be told that no one could come to the phone or that their supervisor does not accept phone calls. Imagine that!!!! I cannot talk to anyone empowered to make any decisions. I have been told several times that I would receive a calll from a supervisor...well some 4 months later I'm still waiting for a call. This was a sizable account....internet and 6 televisions with upgraded uverse service.
I do not understand how any respectable company can treat customers this way.
This report was posted on Ripoff Report on 02/03/2012 02:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/ATT/Carol-Stream-Illinois-60197/ATT-Closed-account-in-November-due-to-moving-to-a-location-not-served-by-att-Still-hav-833460. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.