• Report: #1043397

Complaint Review: AT&T

  • Submitted: Mon, April 15, 2013
  • Updated: Mon, April 15, 2013

  • Reported By: Anonymous — Nacogdoches Texas
Nacogdoches, Texas United States of America

AT&T Rude customer service; Just called to complain, and got hung up on! Nacogdoches, Texas

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I am complaining about AT&T's customer service for home phone and long distance service.  I called Feb. 2013 to order long distance from AT&T and the order went fine.  Mike the C/S rep. was great.  An hour, then a week, no long distance on my phone.  I called one of many of AT&T's numbers, and the C/S rep. was very rude.  So I left it alone since there was no charges for long distance on my bill.

Last week I called again and ordered long distance again, and again the C/S rep. was nice.  (Probably cause there are selling there services).  I had a death in my family and needed to make long distance phone calls, and guess what?  No long distance!  So I began calling numbers at AT&T to figure out what's going on.  First call, very rude C/S rep. and had no clue what to do.  I did an online chat on AT&T's website, and Mike S. was by far the ruddiest yet.  Third C/S rep. even more rude than Mike S..

So to make a long story shorter, AT&T has by far the ruddiest customer service I have ever dealt with in my 43 years! So if you have to use AT&T's services, pray it all works and you never have to call one of many of there numbers for help.  Good luck! 

This report was posted on Ripoff Report on 04/15/2013 11:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/ATT/Nacogdoches-Texas-/ATT-Rude-customer-service-Just-called-to-complain-and-got-hung-up-on-Nacogdoches-Tex-1043397. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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