- Report: #996969
Report - Rebuttal - Arbitrate
Complaint Review: AT&T
AT&TTravis AFB, California United States of America
AT&T Uverse scam, playing stupid, making you accountable for their responsibilities Travis AFB, California
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
Equipment from AT&T arrived, but I called to cancel immediately. Went to the UPS shipping office on base & had the box shipped back to them, which AT&T paid for.
Received bills a month later for $175+ although I never received a lick of service from them or installed anything. OK they said, & AT&T refunded everything except for $100 for the equipment. They claimed the equipment had no record of being shipped back so until I could provide tracking information on the package they paid to ship, I was going to be billed $100.
Next monday went to UPS office that shipped it, clerk brought up the info & printed it out for me within 15 seconds. He said this is a scam that AT&T & DISH TV do all the time to people even though it is their responsibility to update their records when they receive equipment.
Sure enough, had the date/time/person who signed for my equipment at AT&T on the receipt but when I called, AT&T played stupid until I shoved tracking info up their arse. Phone reps had nothing to say when I called their company out on this bogus trickery, beware of them & avoid. Will gladyly give my $ to virgin mobile pay as you go services that are up front about everything.
This report was posted on Ripoff Report on 01/14/2013 09:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/ATT/Travis-AFB-California-94535/ATT-Uverse-scam-playing-stupid-making-you-accountable-for-their-responsibilities-Travis-996969. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.