• Report: #641268

Complaint Review: AT&T

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  • Submitted: Thu, September 16, 2010
  • Updated: Thu, September 16, 2010

  • Reported By: Atul — San Jose California United States of America
AT&T
Internet United States of America

AT&T AT&T Cellular Service - Forcing me to take DataplanThursday, September 16, 2010 2:50 PM, Internet

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AT&T has pushed me onto this mandatory internet data plan for 25 dollars per month even though I do not want to use internet.



I am trying to reach AT&T numerous times for the past 2 days over removal of this dataplan feature. Everytime I am asked to hold for over 30 minutes sayig their managers are busy, and later on told that they will call me.



The last time I spoke with them the customer support representative was very rude with me and talked non business language with me. He said I should go buy a go-phone from Walgreens and get rid of this feature.



Name of the representative spoken to: Will Diaz

He did not give me his ID saying it was for internal purpose and never let me talk to his supervisor/manager saying I would still get the same answer and I can consider that as a legal answer from AT&T.



I would want to get off the contract and go for any other service but not AT&T.



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Spoke to one more representative - Jose Ando (did not reveal his ID)

This report was posted on Ripoff Report on 09/16/2010 02:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/ATT/internet/ATT-ATT-Cellular-Service-Forcing-me-to-take-DataplanThursday-September-16-2010-250-641268. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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