- Report: #712628
Report - Rebuttal - Arbitrate
Complaint Review: AT&T
AT&TInternet United States of America
AT&T ATT Wireless Forced Changing of Rate plan , Internet
*REBUTTAL Owner of company: Good luck
*Consumer Comment: Why wait?
At some point they included a $52/month rate plan fee and upped my additional minutes charges from $0.35 to $0.45/minute, and the monthly rate went from $23.09 to $29.99 as well.
Now I'm being told that as of May 31st, if I do not upgrade my service plan, then I will be terminated.
I called them to ask them what they were offering and was told I could have a free phone (of lesser quality than the one I have, presently), and I wouldn't have to sign a new contract (whoopie!) but the lowest price upgrade would cost me $10 more per month.
This seems to be very bad business, and I can assure you that come May 31 I will no longer be an AT&T wireless customer.
This report was posted on Ripoff Report on 04/01/2011 08:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/ATT/internet/ATT-ATT-Wireless-Forced-Changing-of-Rate-plan-Internet-712628. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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