- Report: #956794
Report - Rebuttal - Arbitrate
Complaint Review: AT&T
AT&T601 University Suite 501, Lubbock, TX 79401 Internet United States of America
AT&T Bait and Switch , Internet
*Consumer Comment: Go back to the store
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
When we got to the counter he tries, hard, to sell me on bundling internet, Uverse, etc. I decline, and he runs some things through the comp and tells me I will be billed $136/month. I say, "How can it go up that much?" He says, "Remember, I told you $70/month plus $40 per line." No, he did not say "per line," but I said, "Okay. I can handle $136/month." Then he says, "Well, actually, it will be $150/month. I didn't figure tax in." I am really unhappy at this point, but my son REALLY wants this phone, so I agree.
I sign off on everything, and he prints off the receipts and they say $186/month. I hit the roof, and he denies telling me it was $70 plus $40 for an extra line. I said, "Fine, how did you go from $136 to 186 or from $150 to $186?"
He stammers. I said, "Cancel it all, right now. I have 14 days per Texas law. Cancel it now."
He says since it was "never activated" it doesn't have to be canceled, even with my signatures. He had ##### better be telling me the truth.
This report was posted on Ripoff Report on 10/18/2012 01:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/ATT/internet/ATT-Bait-and-Switch-Internet-956794. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.