• Report: #364582

Complaint Review: AUTO ZONE

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  • Submitted: Tue, August 19, 2008
  • Updated: Fri, November 14, 2008

  • Reported By:Oswego Illinois
AUTO ZONE
1953 W Galena Blvd AURORA, Illinois U.S.A.

AUTO ZONE aluminum valve cap creates huge problem AURORA, Illinois

*Consumer Comment: Common

*Consumer Suggestion: AutoZone

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A decorative aluminum valve cap became fused onto the brass stem. I managed to remove two by force and snapped the third off. Naturally a new valve stem had to be installed. When I explained this faulty item to Autozone they offered no recourse. An email to corporate got no response whatsoever. I now have one wheel that I cannot check the tire pressure until this is resolved.

I have suggested to all automotive retailers that they need to remove this item from their shelves because of my experience. None will listen. Profit is king my friends, greed is the norm.

Ron
Oswego, Illinois
U.S.A.

This report was posted on Ripoff Report on 08/19/2008 12:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/AUTO-ZONE/AURORA-Illinois-60506/AUTO-ZONE-aluminum-valve-cap-creates-huge-problem-AURORA-Illinois-364582. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Common

AUTHOR: Dave - (U.S.A.)

This is common with all aluminum valve caps... no matter where you buy them. They have a tenancy to get stuck. I've seen it a lot of times, had them stuck on my vehicles also. My advice would be not to go with aluminum or put anti-seize on the threads.
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#2 Consumer Suggestion

AutoZone

AUTHOR: Sportsfan1999 - (U.S.A.)

Are you sure it wasn't vandalism? If it was a widespread problem AutoZone would have pulled the product from its shelves. I suggest you contact the manufacturer listed on the package. They may have more info.
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