• Report: #358342

Complaint Review: AUTO ZONE

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  • Submitted: Fri, August 01, 2008
  • Updated: Sat, October 17, 2009

  • Reported By: Dirkborg33 — Grapevine Texas U.S.A.
AUTO ZONE
1515 W Northwest Hwy Grapevine, Texas U.S.A.

AUTO ZONE KEEPS SENDING A NOTICE TO ME THAT I OWE $377.00, ON A CHECK THAT DOES NOT EXIST Grapevine Texas

*UPDATE Employee: Sorry, but I think you have bad info...

*Consumer Comment: Why didn't you follow up with this?

*Consumer Comment: I'd be careful listening to that dodo

*Consumer Suggestion: Dirk, DEMAND a copy of the front and back of the alleged check...And..

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AUTO ZONE KEEPS SENDING A NOTICE TO ME THAT I OWE $377.00, ON A CHECK # THAT DOES NOT EXIST! Now, I can't write a check anywhere because of TRW Check Systems..Note, I have never even been to Auto Zone. Yet, someone forged my name there, to buy something rather expensive.(On a checking account me and my wife had 8 years ago!!) It has been closed ever since. Now this fake check has messed up our check writing privledges.

If anyone can help, thank you in advance.

Dirk
Grapevine, Texas
U.S.A.

This report was posted on Ripoff Report on 08/01/2008 08:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/AUTO-ZONE/Grapevine-Texas-76051/AUTO-ZONE-KEEPS-SENDING-A-NOTICE-TO-ME-THAT-I-OWE-37700-ON-A-CHECK-THAT-DOES-NOT-EXIST-358342. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 4Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Sorry, but I think you have bad info...

AUTHOR: PSM69 - (USA)

AutoZone does not accept checks unless they process automatically using a check processing system, just like Walmart. It runs the check thru a company that automatically debits the amount from your checking account, to prevent situations such as this one. Perhaps you have the wrong business named. We don't even keep the check, after it processes it voids the back and you get the check right back.
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#2 Consumer Comment

Why didn't you follow up with this?

AUTHOR: Aaron - (U.S.A.)

Since this was check fraud you should have reported the crime as soon as you found out. Of course when you ignored them they were going to report you.

This could have been cleared up rather fast had you followed up with them.
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#3 Consumer Comment

I'd be careful listening to that dodo

AUTHOR: Bryce - (U.S.A.)

He's not exactly right in the head, since he had an injury during the war. He thinks he's a lawyer, but he's really just on disability and tries to sell stuff on ebay from time to time (without too much luck, since it's usually craigslist curb alerts that he sells). Just start by going to the bank in question, and don't spend as much on a lawyer as what's at stake here. All parties are responsible for bearing their own legal expenses, outside of court costs. You'll never be reimbursed for hiring a lawyer. Any bank should be glad to help you, providing you work with them.
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#4 Consumer Suggestion

Dirk, DEMAND a copy of the front and back of the alleged check...And..

AUTHOR: Steve - (U.S.A.)

Dirk,

First of all, stay off the phone at this point. You need everything documented to protect yourself, and to support your inevitable lawsuit for damages.

It appears that you have a legitimate suit for damages against both Auto Zone and the bank, and possibly chexsystems if they fail to investigate your dispute.

Communicate ONLY in writing AND by Certified Mail, Return Reciept Requested. Be sure to put the certified# on each letter and make a copy of each for your records.

First, by the means above, write to your old bank and explain the situation, and DEMAND a front and back copy of the alleged check. This is needed for several reasons, and will be needed for you to turn into authorities for investigation and possible prosecution of the offender.

A front and back copy of the check will give you the signature of the offender, and will also indicate if Auto Zone checked and recorded a valid ID of the person presenting the check. If Auto Zone accepted the check without ID Verification, they are the losers here.

If you can prove that the check was written after you closed the account at the bank, the bank is on the hook, as the check should have been returned/dishonored.

I have been through the identity theft thing and the forged check thing. It is an uphill battle, as nobody wants to accept responsibility.

However, by law, you are only responsible for a check that was written by you, and while the account was open and in good standing. It appears that both Auto Zone and your old bank dropped the ball here on due diligence.

Do what I suggested first, and then start shopping for a good lawyer. Sue for your damages.

Good luck!
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