- Report: #358342
Complaint Review: AUTO ZONE
| AUTO ZONE 1515 W Northwest Hwy
Grapevine, Texas U.S.A. |
|
AUTO ZONE KEEPS SENDING A NOTICE TO ME THAT I OWE $377.00, ON A CHECK THAT DOES NOT EXIST Grapevine Texas
*UPDATE Employee: Sorry, but I think you have bad info...
*Consumer Comment: Why didn't you follow up with this?
*Consumer Comment: I'd be careful listening to that dodo
*Consumer Suggestion: Dirk, DEMAND a copy of the front and back of the alleged check...And..
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
If anyone can help, thank you in advance.
Dirk
Grapevine, Texas
U.S.A.
This report was posted on Ripoff Report on 08/01/2008 08:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/AUTO-ZONE/Grapevine-Texas-76051/AUTO-ZONE-KEEPS-SENDING-A-NOTICE-TO-ME-THAT-I-OWE-37700-ON-A-CHECK-THAT-DOES-NOT-EXIST-358342. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE Employee
Sorry, but I think you have bad info...
AUTHOR: PSM69 - (USA)
SUBMITTED: Saturday, October 17, 2009
#2 Consumer Comment
Why didn't you follow up with this?
AUTHOR: Aaron - (U.S.A.)
SUBMITTED: Thursday, December 25, 2008
This could have been cleared up rather fast had you followed up with them.
#3 Consumer Comment
I'd be careful listening to that dodo
AUTHOR: Bryce - (U.S.A.)
SUBMITTED: Sunday, August 03, 2008
#4 Consumer Suggestion
Dirk, DEMAND a copy of the front and back of the alleged check...And..
AUTHOR: Steve - (U.S.A.)
SUBMITTED: Saturday, August 02, 2008
First of all, stay off the phone at this point. You need everything documented to protect yourself, and to support your inevitable lawsuit for damages.
It appears that you have a legitimate suit for damages against both Auto Zone and the bank, and possibly chexsystems if they fail to investigate your dispute.
Communicate ONLY in writing AND by Certified Mail, Return Reciept Requested. Be sure to put the certified# on each letter and make a copy of each for your records.
First, by the means above, write to your old bank and explain the situation, and DEMAND a front and back copy of the alleged check. This is needed for several reasons, and will be needed for you to turn into authorities for investigation and possible prosecution of the offender.
A front and back copy of the check will give you the signature of the offender, and will also indicate if Auto Zone checked and recorded a valid ID of the person presenting the check. If Auto Zone accepted the check without ID Verification, they are the losers here.
If you can prove that the check was written after you closed the account at the bank, the bank is on the hook, as the check should have been returned/dishonored.
I have been through the identity theft thing and the forged check thing. It is an uphill battle, as nobody wants to accept responsibility.
However, by law, you are only responsible for a check that was written by you, and while the account was open and in good standing. It appears that both Auto Zone and your old bank dropped the ball here on due diligence.
Do what I suggested first, and then start shopping for a good lawyer. Sue for your damages.
Good luck!

