- Report: #810412
Report - Rebuttal - Arbitrate
Complaint Review: AUTOECU
AUTOECU212 East Washington St. Rogersville, TN Rogersville, Tennessee United States of America
AUTOECU Automotive Scientfic Inc. AUTO ECU - total scam - don't use at any cost Rogersville, Tennessee
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I bought the unit in July and it arrived DOA. I called, sent the unit back. Several weeks later (after trying to track down my "lost" paperwork they agreed to send another unit. The new unit was worse then the first unit (and looked like a rat chewed the ABS case apart) and wasn't able to be read by the car. I called, explained the situation and they said to send it back.
After another month of calling repeatedly they said they were working on a solution and to be patient. On the 5th month of waiting I finally bought one from the dealer and the X5 was on the road in 30 minutes.
Since then I have been trying to get a refund of my $555. Yesterday I get a notice that I'm receiving a "prorated" refund of $393. I tried calling and ultimately left a message for the customer service rep demanding to know why I'm not getting a full refund.
What service did I receive for $161 that I'm not aware of?
Whatever you do please do not use this company unless you have money to blow and need to raise your blood pressure. Just not worth the aggravation.
Thanks for nothing Mike at autoecu!
This report was posted on Ripoff Report on 12/16/2011 02:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/AUTOECU/Rogersville-Tennessee-37857/AUTOECU-Automotive-Scientfic-Inc-AUTO-ECU-total-scam-dont-use-at-any-cost-Rogersvil-810412. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.