- Report: #251246
Report - Rebuttal - Arbitrate
Complaint Review: AUTOZONE
AUTOZONE14031 Francisquito Avenue Baldwin Park, California U.S.A.
AUTOZONE DURALAST BRAKES SUFFER FROM PREMATURE WEAR OUT ripoff Baldwin Park, California
*UPDATE Employee: Duralast Versus...Napa?
*Author of original report: auto zone autozone
*Consumer Comment: apples to oranges, to sour grapes
*Consumer Comment: Your story is a little confusing
I BOUGHT NAPAS APPLICATION ENGINEERED BRAKE PADS (D3EA CERTIFIED) AND THEY LASTED AN ENTIRE YEAR. THE COST OF THE PADS AT NAPA WAS ABOUT THE SAME AS AUTOZONES DURALAST PADS. ALL COMPONENTS WERE CHECKED AND OR REPLACED EACH TIME THAT I REPLACED THE PADS INCLUDING THE MASTER CYLINDER, ALL LINES, ALL HOSES (FOR OBSTRUCTION) CALIPERS CHECKED FOR FREEDOM AND OR REBUILT, ALL HARDWARE CHECKED LUBED AND OR REPLACED AND ROTORS REPLACED.
THE STORE SAYS THEY HAVE NEVER HEARD OF ANY PROBLEMS WITH DURALAST BRAKE PADS. I FIND THAT HARD TO BELEIVE. THIS HAS BEEN A COMMON PROBLEM ON ALL THE CARS I USED DURALAST PADS ON. I MYSELF HAVE COMPLAINED TO THE STORE ON A NUMBER OF OCCASIONS. IT CERTAINLY WILL NOT BE A PROBLEM AGAIN, SINCE I WILL NEVER BUY THEM AGAIN AND I RECOMMEND THAT NOBODY BUYS THEM.
I HAVE OVER 40+ YEAR EXPERIENCE REPAIRING CARS AND TRUCKS AND AM NOT INEXPERIENCED DOING THIS TYPE OF WORK. SUPERIOR OR INFERIOR MATERIALS HAVE TO BE TESTED TO PROVE THEMSELVES. OBVIOUSLY AUTOZONES BRAKE PADS HAVE NEVER BEEN THROUGH A D3EA CERTIFICATION TEST OR OTHER PERFORMANCE TEST TO PROVE THEIR VALUE OR SAFETY.
WEST COVINA, California
This report was posted on Ripoff Report on 05/30/2007 02:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/AUTOZONE/Baldwin-Park-California-91706/AUTOZONE-DURALAST-BRAKES-SUFFER-FROM-PREMATURE-WEAR-OUT-ripoff-Baldwin-Park-California-251246. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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