- Report: #943071
Complaint Review: AVAS Flowers
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| AVAS Flowers
Internet United States of America |
|
AVAS Flowers CAUTION CONSUMERS - DO NOT GET FOOLED BY THIS Internet
*Consumer Comment: This company is the worst
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The person has since been buried and no flowers.
The worst part, called the company two days later and they hung up on me three times. On the forth try, I asked for a Supervisor who put my on hold for a significant period of time, came back to the phone, provided a confirmation number, address, and time they were delivered. Then contact family of deceased, no flowers ! Called the Funeral Director of the funeral home - no flowers.
Called credit card company to file dispute - and shortly thereafter........... an apology voicemail acknowledging NO FLOWERS.
SO THEY PROVIDED A PHONEY CONFIRMATION NUMBER, DELIVERY DAY AND TIME.
SO THEY ARE LIARS AS WELL.
CONSUMERS BEWARE OF AVAS FLOWERS - I DO NOT BELIEVE THEY ARE A REAL FLORIST COMPANY.
Worst part - no way of making up this missed opportunity nor the embarrasement.
This report was posted on Ripoff Report on 09/18/2012 01:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/AVAS-Flowers/internet/AVAS-Flowers-CAUTION-CONSUMERS-DO-NOT-GET-FOOLED-BY-THIS-Internet-943071. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
This company is the worst
AUTHOR: kristen520 - (United States of America)
SUBMITTED: Monday, January 21, 2013
I ordered 12 peonies for my mother's 50th surprise party. When these flowers were delivered there were 10 dead roses in the box. I could not use these flowers...they were disgusting. And if you know anything about flowers, which I do, you know the value of these 10 dead roses are equivalent to the ones you get at the gas station...not $113 worth.
When I called customer service three times, each time they read off a pre-written response and basically told me I am screwed because the flowers have already been delivered so they can not issue a refund. Which, if you ask me, sounds like a policy only a guilty company who experiences this issue often would implement.
Save yourself the aggravation and just go to a local flower shoppe. You may pay more, but they will deliver as promised. Do not ever use this company.
