- Report: #915423
Report - Rebuttal - Arbitrate
Complaint Review: AVG Technologies, USA
AVG Technologies, USA2105 Northwest Blvd Newton, North Carolina United States of America
AVG Technologies, USA AVG Technologies USA, Inc. AVG Overcharged and Foreign Transaction Fee Newton, North Carolina
*General Comment: Ripped off
*UPDATE Employee: RE: AVG Technologies, USA AVG Technologies USA, Inc. AVG Overcharged and Foreign Transaction Fee Newton, North Carolina
Yesterday (7/20/12), I received a bill from my credit card company, and I realized AVG has yet given me of the credit. I also realized I was charged Foreign Transaction Fee. Today when I called my credit company, I was told there was nothing to do with it, and I needed to talk to AVG. AVG said I needed to talk to the bank, and that AVG was nothing to do with it. I asked the AVG Technology Support Representative whom I spoke today 7/21/2 (His name was Jason Langbid) and requested the full refund and written statement saying about the Foreign Transaction Fee so that I could show my bank his email statement to get the credt.
He said he would e-mail me which I would receive in 24 to 48 hours to indicate he has forwarded
my claim to the Refund Department. He said that the refund process would take 2 to 3 weeks.
This report was posted on Ripoff Report on 07/21/2012 11:40 AM and is a permanent record located here: http://www.ripoffreport.com/r/AVG-Technologies-USA/-Newton-North-Carolina-28658/AVG-Technologies-USA-AVG-Technologies-USA-Inc-AVG-Overcharged-and-Foreign-Transaction-F-915423. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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