- Report: #638707
Report - Rebuttal - Arbitrate
Complaint Review: AVG Technologies
AVG Technologies1 Executive Dr., 3rd Fl. Chelmford, Massachusetts United States of America
AVG Technologies AVG Technologies, INC USA Product BROKE my computer Chelmford, Massachusetts
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I tried to download AVG free It downloaded along with something called Cyber defense( This item did NOT have my permission to download as it "popped up" after i had pressed for the AVG free and the download button was misrepresented as the AVG Free).After it downloaded I thought the whole thing was part of the AVG so I wanted to get rid of it but my ENTIRE desktop was gone completely BLANK except for AVG's stupid program telling me I have to buy some $20 dollar upgrade to fix my computer. When I called AVG they claimed it must have "DETECTED" something and that sometimes the "DETECTION" triggers the virus. Mind you I had NOT even run the scan at the time It immediately happened after the download I do not even have a start menu to remove this. All they then proceeded to do was try and SELL me the program, the fixes etc.
This is a very shoddy business practice to literally force people to buy their products under the guise of FREE.
will now cost me about $100 dollars to have a professional reload the operating
system and fix the mess that AVG's "FREE" program did to my computer,
because they make it IMPOSSIBLE to remove their "FREE" program so that you are FORCED to buy their crap
This report was posted on Ripoff Report on 09/08/2010 10:28 AM and is a permanent record located here: http://www.ripoffreport.com/r/AVG-Technologies/Chelmford-Massachusetts-01824/AVG-Technologies-AVG-Technologies-INC-USA-Product-BROKE-my-computer-Chelmford-Massachuse-638707. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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