• Report: #670207

Complaint Review: AVG Technologies

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  • Submitted: Fri, December 10, 2010
  • Updated: Thu, December 16, 2010

  • Reported By: RobertL — Palmetto Bay Florida United States of America
AVG Technologies
Internet United States of America

AVG Technologies denial to offer service , Internet

*Consumer Comment: Hmmm.

*General Comment: Puppet master???

*Consumer Comment: Striderq is my new puppet on a string

*General Comment: Right, Steve...

*Consumer Comment: Response to Striderq

*General Comment: Steve, several swings, all misses...

*Consumer Comment: Never heard of Kim Komando

*Consumer Comment: I agree

*General Comment: Using AVG...

*Consumer Comment: How can you file a "rip off" against something that is FREE??

*Consumer Comment: Point out a few things...

*Consumer Comment: This guy has more problems than AVG! Win98??

*General Comment: Actually...

*Consumer Suggestion: Don't rely on FREE services. You get what you PAY for!

*Consumer Comment: System Requirements

*Consumer Comment: Windows 98?

*General Comment: Windows98????

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To all interested parties:


 


I installed AVG Virus protection program on my computer.  Recently, I received a notice on my screen that the program was out of date. It instructed me to download the new version. When I tried to download it, it informed me that it could not install it on my computer Windowss98 Second Edition, that it works on newer versions. Then I tried to un-install it, it only un-installed a portion of it and now it locks up my computer. When I emailed and called to AVG several times they did not offer any resolution. When I checked on the internet, I found other similar complaints about AVG. I hope you can review this complaint, publish it, and possibly assist me  so others will be knowledgeable about the problem and convince AVG to respond  and thus be a responsible merchant. Thank you, Robert Lxxx,


 


My company is             RECO Realtors, Robert M. xxx,  President


                                    305-xxx-xxxx (((REDACTED)))


                                    Fax: 305 xxx-xxxx


                                    Cell: 305-xxx-xxxx


                                    Out of Dade Cty" 1-877- xxx-xxxx+ xxxx


                                    Email: xxxxx@comcast.net


 


CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.


This report was posted on Ripoff Report on 12/10/2010 01:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/AVG-Technologies/internet/AVG-Technologies-denial-to-offer-service-Internet-670207. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 17Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Hmmm.

AUTHOR: Flynrider - (USA)

"...and never heard of Kim Komando."

"...never heard of Kim Komando."

"...never heard of Kim Komando."

"...still never heard of Kim Komando."

   Besides displaying your ignorance about someone who is very prominent in a field you supposedly work in, your post was meant to accomplish what?

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#2 General Comment

Puppet master???

AUTHOR: Striderq - (U.S.A.)

Gollee, a puppet master with no credibility, gets things wrong in his field of expertise and advises people to file false reports with the police. Well gee Steve, I guess that makes you a baiter. That's right a puppet master baiter.
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#3 Consumer Comment

Striderq is my new puppet on a string

AUTHOR: Steve - (U.S.A.)

Hey Striderq....you've been had.


Just wanted to be the puppet master for awhile.

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#4 General Comment

Right, Steve...

AUTHOR: Striderq - (U.S.A.)

She has the most listened to weekend radio show. Nationwide and worldwide broadcast.


Guess since you haven't heard of her she has no credibility. Nope, actually it would be your credibility slipping here.


From her bio on Wikipedia "Kim Komando (born July 1, 1967) is the host of an American talk radio program based on the popularity of personal computers, the use of the Internet, and the complexities of consumer electronics. The Kim Komando Show is broadcast and syndicated on over 450 radio stations in the U.S. and two stations in Ontario, Canada. The three-hour call-in show airs on weekends and receives 50,000 calls an hour. Kim Komandos Digital Minute airs on 390 stations five days a week. According to a Talkers magazine report for the fall of 2006, Komando's weekend program has reached a weekly cume of 2.25 million.[1] Komando refers to herself on her show as "America's Digital Goddess."[2]


Komando has appeared on CNN, CBS, MSNBC, ABC, BBC and Fox News, and her syndicated columns appear in USA Today and other newspapers. Komando is also one of the principal shareholders, founders and Chairman/CFO (Barry Young is the CEO) of the Phoenix, Arizona-based WestStar TalkRadio Network, which, in addition to hosting other broadcast programs, distributes the Komando radio programs. Also, through the publishing arm of WestStar, Komando publishes daily and weekly email newsletters addressing issues topical to her radio program. The newsletters reach an audience close to 7 million."


So while you haven't heard of her a lot of people have. And a lot of stations and papers pay her to be on their station/paper. I guess if you want more info you can look at Wiki or her site. But then again you probably won't as you consider yourself the complete expert.


And 'll ask again: why did you feel the need to focus on her age? Do you feel that people over a certain age aren't reliable sources of info?

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#5 Consumer Comment

Response to Striderq

AUTHOR: Steve - (U.S.A.)

Hey Striderq,

I lived in the Phoenix area for a few years and never heard of Kim Komando.

I spent 10 years in the military and am familiar with the Armed Forces network, but never heard of Kim Komando.

I worked in Radio, on AM in Las Vegas, and never heard of Kim Komando.

I have lived all over the country and have travelled the world, and guess what, still never heard of Kim Komando.

And, I never saw her as a guest speaker at any major event like the CES show in Las Vegas, etc.

I am 47 years old, and have never heard of Kim Komando. What does that tell you?

Why is that?

What are her actual credentials. Where was she trained? What has she designed? What has she actually accomplished on her own and not only because she is hot.

I have been heavily involved in computers since the 286 was new. I was on the internet before many people ever heard of it. Big deal. Means nothing. Just like Kim Komando.

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#6 General Comment

Steve, several swings, all misses...

AUTHOR: Striderq - (U.S.A.)

Wow, your post is so wrong I'm not sure where to start. Kim Komando is actually based in Phoenix, AZ. Her radio show is broadcast throughout the United States and carried by the Armed Forces Radio Network. So she does have a nationwide and worldwide voice. She is acknowledged as a leading expert on all things digital. Several large companies will send her their new products for evaluation, hoping to gain her approval. She is an expert at helping people with problems with any of their digital equipment especially computers. And yet all you can "supposedly" find out about her is one radio station that carries her. She is definately more of an expert in her field than you will ever be in yours.

And yet you seem concerned with her age. Why does it matter that's she's 43. Is that too old to know about computers? Too young for her opinion to be of any value? Or just too smart to be a woman? Interesting that you seem to want to discard her proven expertise and advice but want people to listen to yours, even when you advise them to break the law (CVS report).

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#7 Consumer Comment

Never heard of Kim Komando

AUTHOR: Steve - (U.S.A.)

Never heard of this Kim Komando you speak of, so her recommendation of AVG means absolutely nothing to me.

It's not like she is some nationwide or worldwide voice, or authority.

But I did look her up online. She is on AM radio in some small town in VT and she is 43 years old.

Still means nothing.

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#8 Consumer Comment

I agree

AUTHOR: Ramjet - (U.S.A.)

I've used AVG on many different computers and never had a problem.  I don't remember the last time I had a virus (except once last year when I let AVG get seriously out of date - my fault).

In my opinion it's a good product.
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#9 General Comment

Using AVG...

AUTHOR: Striderq - (U.S.A.)

I've used AVG for 7 years now and have never had a problem with any infections. It's a great product. Well supported by the company and with a recommendation from Kim Komando, I'd use this product before one she hadn't recommended. Especially one that wanted me to pay for their service.
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#10 Consumer Comment

How can you file a "rip off" against something that is FREE??

AUTHOR: Steve - (U.S.A.)

Just the principal alone here amuses me to no end.

This jerk off comes on here and screams rip off because he could not get a FREE product!

Let me ask. How much did you pay for that AVG product, and when?

Probably never. Windows 98? Give me a break. Who in the hell would still use Windows98? The answer here is ONLY a genuine loser. A tightwad.

And, responding to "CY" in the above response, you are absolutely correct about AVG and Norton. I tried AVG on 3 different occasions and on all 3 occasions, got infected. Then with Norton. I got my computer totally wiped out! And, I did updates every day, and scans no less than once per week. Norton sucks worse than AVG!

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#11 Consumer Comment

Point out a few things...

AUTHOR: Dy - (United States of America)

I wanted to point out a few things.

 1. I have taken classes in Malware Removal and while reviewing virus logs, the majority of infected users used either AVG, Norton or no AV at all. This leads to me to believe that AVG had very bad detections rates. This is based solely on my observations, but also based on hundreds of infected users logs I had to work with. I tried AVG once myself (for about a week), on my laptop, and quickly removed do to frequent false positives.

2. Using AVG free on a business PC is a violation of AVG's TOS. I'm not surprised they did not respond to help you.

3. W98SE is SERIOUSLY out of date. If you use this PC to conduct business,like it looks like you do, (and now without an AV) you NEED to purchase a new PC (you can even buy a refurb). Being so out of date and with the lack of protection can leave your PC very compromised and open for attack. I strongly urge you to buy a new PC, you would not want to risk getting your personal, business and possibly financial information stolen due to the lack of protection.

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#12 Consumer Comment

This guy has more problems than AVG! Win98??

AUTHOR: Steve - (U.S.A.)

How could ANYONE use a 10+ year old computer with Win98 to run a business??


That's just plain stupid.


Buy an up to date computer for like $400 and be done with it!


I guess this guy really isn't "in business" if he can't afford a modern computer.

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#13 General Comment

Actually...

AUTHOR: Striderq - (U.S.A.)

AVG is one of the top anti-virus providers. It's a great product, it's free and it's endorsed byKim Komando on her website. Why pay for a product when you can get a free one?

The real problem here is not AVG but that they're still using Windows98 which no one (including Microsoft) supports anymore.

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#14 Consumer Suggestion

Don't rely on FREE services. You get what you PAY for!

AUTHOR: Steve - (U.S.A.)

WHY would you use a FREE service for a BUSINESS COMPUTER?

Are you kidding me?

You are complaining about bad service that is FREE?

Have you ever heard the old saying that "you get what you pay for"?

You can go on Ebay, and many other sites and buy full featured programs for $10-$15. Are you really that much of a loser?

WOW.

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#15 Consumer Comment

System Requirements

AUTHOR: coast - (USA)

The system requirements are noted on the AVG web site. Maybe it's time to get rid of the bell bottoms and that dial phone.
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#16 Consumer Comment

Windows 98?

AUTHOR: Robert - (U.S.A.)

Just so I get this right, you are complaining about a FREE Anti-Virus package that does not work on an Operating System that is over 10 years old?

Microsoft doesn't even support Windows 98SE anymore, they ended support in July of 2006.  As far a I can tell AVG hasn't supported Windows 98SE for a while.  So you probably had a very old version.

Unless you are running some proprietary software that will not run on a newer version I can see no reason you need to be running Windows 98.  If your computer is anywhere near as old as your Windows Version, quite frankly it has more value as a paperweight or doorstop right now.  You can buy one a totally new one for around $200.

I wonder what resolution do you want them to provide?

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#17 General Comment

Windows98????

AUTHOR: Striderq - (U.S.A.)

Maybe it's time you updated your system and/or computer. I doubt many companies out there still support Windows98.
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