• Report: #1005454

Complaint Review: AVON

  • Submitted: Tue, January 29, 2013
  • Updated: Tue, January 29, 2013

  • Reported By: Erin — Lexington Kentucky United States of America
Internet United States of America

AVON rips people off, and needs to be stopped! Internet

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I use to sell AVON products...three years ago actually.  For the record, I never recieved any letter or e-mail of any kind, notifying me that I owed anything to AVON.  As far as I was informed, all my payments with AVON were up to date. 

One day I had recieved a phone call from AVON's collection agency, informing me I owed X amount of dollars and if I didn't pay it that day, then they were going to take me to court, so they told me that either I or my lawyer needed to contact them by 5 o'clock...so I contacted the lady at the agency and she told me that AVON would be wiling to settle for $98.00 and that would pay my account fully off.  So I gave her my credit card number and paid it, and in return, I asked for a letter or email of confirmation, confirming that my account was paid off.  Which by the way, i never recieved an email or letter stating that my account was paid off.  All the proof I have is the bank statement. 

Not even a week later, I was contacted once more by their collections agency, this time by someone completely different.  Well, when I had initially "paid" my account off, I had written down the name of the rep that I had spoke with, along with the extension number, phone number etc.  The new person contacting me, informed me that i still owed $114.00 and that I need to pay that immediately or legal action would be taken.  I told him who i had talked to the week before, and he informed me that the rep I had spoke with was previously no longer with their company. 

And i said "Well, that's unfortunate...however they were with your company at the time and that was what i was told, so I think you should honor that.".  The new rep told me he would look into it and investigate it and would give me a call back, but  if I needed to get in touch with him here's where I needed to call and his extension, so on and so forth. Well, needless to say I never got a hold of him again and still to this day i've no recieved a phone call from the collection agency.  This has been almost two years ago.

I gave AVON a call  today and they informed me that since they passed my account on to their collection agency, they were unable to pull up any information on my account.  I spoke to two different people, and i will admit I got pretty hot headed with the second person i talked to, and told them it must be nice to milk and cheat people for all the money they can, and that they needed to get a new collection agency because theirs sucked. 

All I want to do, is pay my bill off (If i still owe them something), and be done with them.  I leave them alone, they leave me alone.  My biggest fear is that they'll come back at me in like 14 years and say "Oh, well, you also owe us 25% interest, on top of what you owed AVON"....what's the solution here?  Can anyone help me?

This report was posted on Ripoff Report on 01/29/2013 11:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/AVON/internet/AVON-rips-people-off-and-needs-to-be-stopped-Internet-1005454. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on AVON

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?