- Report: #1128919
Report - Rebuttal - Arbitrate
Complaint Review: AVS4YOU
AVS4YOUInternet, Select State/Province USA
AVS4YOU AVS4YOU Lifetime Guarantee only means up until your computer dies. Internet
*Author of original report: I Stand By My Statements
*REBUTTAL Individual responds: Subscription Questions and The answers
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I bought a LIFETIME subscription from AVS4YOU for editing software. My computer died last week and so I bought a new computer to take it's place. When I contacted AVS4YOU to get my licensing key to reinstall the software, they informed me that I would have to reprurchaseit. When I informed then that I had purchased a LIFETIME subscription, AVS4YOU told me that the subscription is for that computer only.
I asked AVS4YOU how can that be a LIFETIME subscription when AVS4TOU knows that computers only last 4 or 5 years, technology-wise. They replied that didn't concern them and again stated that if I wanted the software I would have to repurchase it.
Anyone who buys software from this ripoff company is an idiot and I include myself in that group. But I will never purchase another product from this company.
Having used the software and then having cause to deal with their customer service, (What a joke they are), I can honestly say that "This is not the Best multimedia software on today's market!"
This report was posted on Ripoff Report on 03/07/2014 06:10 AM and is a permanent record located here: http://www.ripoffreport.com/r/AVS4YOU/Internet-Select-StateProvince/AVS4YOU-AVS4YOU-Lifetime-Guarantee-only-means-up-until-your-computer-diesnbsp-Internet-1128919. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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