We are filing a lawsuit with an attorney in CA against AY Transport & Moving after they refused to give us our things without paying hefty amounts of money. I am aware they are a scam and have taken advantage of many others. I want to try to get them for extortion. PLEASE get back to me through this report if you are interested in being a part of this. I have found many others who I am going to contact and try to organize (or at least get affadavits from) and would love to have you involved!
PLEASE READ OUR NOTES:
AY Transport & Moving Dispute
Monday, April 29, 2002
Received quote from AY Moving & Transport: $750 for 1500 pounds. Estimated time for arrival is 7-10 days from pickup date. Extra packing is not to be done unless specified. See Exhibit 1.
Thursday, May 9, 2002
Researched company online and on BBB and they seem to be fine. We called and arranged to have them pick up our goods from the Public Storage warehouse in Burlingame, CA (about 40 miles from San Jose, CA where AY is located).
Monday, May 13, 2002
Received faxed contract from AY.
Wednesday, May 15, 2002
Signed and faxed the contract with instructions regarding the pickup of our goods. See Exhibit 2. Faxed a letter to Public Storage and AY Transport closing our account and allowing AY to remove the contents of our containers. See Exhibit 3.
Monday, May 20, 2002
Paid the $300 deposit and over-nighted the keys to the following address:
125 Component Dr
San Jose CA 95131
Friday, May 24, 2002
AY picked up our goods from Public Storage.
Monday, May 27, 2002
We called to ask how the pickup went and when we should be getting our goods. They told us they got everything, it was on its way, and we should get it by Friday. They told us it was going to cost us more money of $336 ($10 for Public Storage and $326 for packing 15 boxes). We didn't approve or ask for packing and their contract states nothing about additional packing. The rate they charged amounted to $22 a box. Futhermore, Public Storage was paid in full.
Tuesday, May 28, 2002
We receive a call that our goods weighed an additional 1800 pounds (above the 1500), bringing the total weight to 3300 pounds. We tell them this isn't possible because the same items were shipped 2 years before by Starving Students from WA to CA and weighed 1240 pounds. Accounting for a few additional items acquired over those 2 years and having given away some items, we calculated our goods to weigh about 1500 pounds. They tell us they would weigh the truck twice when they get here to show us the weight if we wanted them to. They were going to look into the situation and get back to us.
Wednesday, May 29, 2002
AY hasn't called back yet, so we call them. They tell us they were going to unload our goods and re-weigh them which means our goods haven't even left their warehouse yet! We ask why they told us our goods had left when they hadn't, and they said they were having problems with the scales and had to reload everything. We complained that the items were already supposed to have left, they lied about them having left, and that we didn't approve of the additional packing, of which was an exuberant amount. We tell them we expect our things in a week or we will be filing a complaint with the ICC and contacting an attorney, and they told us go ahead, and good luck. They said they would be loading them tomorrow. We contact Legalwise, an attorney referral group we belong to, and are told to try going through the courts, if things get bad enough, and to file with the ICC.
Friday, May 31, 2002
We call again to get an update as to whether or not the goods have been loaded, and they had not been loaded yet. We ask what is going on since these items were picked up 2 weeks' ago and should have been to us a week before. They tell us they had problems fitting them on the truck and were going to load them on Friday/Saturday.
Monday, June 3, 2002
We called to ask if our goods were loaded and were in route, and they said they still had not loaded them onto the truck, but that they were going to do it tomorrow. We told them we expected to have them loaded by tomorrow or we would get other movers. They told us to go ahead and get other movers. We told them we would and they hung up on us. We called and found other movers who said we needed a faxed letter stating they would release our goods to another mover. We called AY, and they refused to give us a letter of release unless we paid them an additional $1,536 for pickup and storage of our goods. We told them this was extortion and we were contacting an attorney. They hung up on us.
We called an attorney and were told we had to file for an ex parte motion for the release of our goods through the court system. We called our bank to cancel our debit card that was used to pay the deposit, and we filed a dispute with the bank about the previous charge of $300. We are filing a report with the San Jose Police Department (408-277-8900) and are working on finding an attorney who will help us. See Exhibit 4. We are also calling the CA Attorney General's office (916-445-9555). We are investigating filing charges of extortion.
We have contacted Legalwise to get an attorney, and finally got one. He said that oftentimes they will settle within the 30-day required waiting period designed to give the party's 30 days to compromise before ever going to trial. Also, because it is actual trial, attorney's fees may be included and these fees often work themselves out during the 30-day period. He said we need to focus on the company's misrepresentation, and the worst-case-scenario is the business closes down. We faxed our dispute documentation and contract information and he will review it and get back to us.
We are also looking into finding a media consumer advocate to help us, since public notice will often help people in these situations compromise. The Better Business Bureau of Silicon Valley website (www.bbbsilicon.org)has bad reports, although the other BBB's we researched when choosing this company did not. See Exhibit 5. We also researched the Secretary of State website (kepler.ss.ca.gov/list.html) and found information about the business and its founders. See Exhibit 6.
Tuesday, June 4, 2002
We have compiled an email and phone list, for the TV and newspaper businesses in the San Jose area (http://newsdirectory.com/tv/ca/), in an attempt to find a media consumer advocate. See the following:
We have a situation that needs help. We moved to SC from CA, and we were to have our possessions moved to us from San Jose, CA by a company called AY Transport. They are extortionists and we are trying to find a media consumer advocate to help us before all of our possessions disappear. We feel that by making our story available to the public it would not only encourage the criminals to give us our possessions, but would also warn others about this company and the moving industry in general. We would be willing to travel to your area to meet with you if necessary. Please call or email me as soon as possible to let me know if you have anyone who may be able to help us.
From: AY Moving (firstname.lastname@example.org)
Sent: Monday, April 29, 2002 11:46 AM
Subject: Ay Moving - Estimate Form
TOLL FREE : 877-493-4200
Door to Door
Charging by the weight
$ 0.5 per lbs
Your information : 1500 lbs $ 0.5 per lbs $ 750
The estimate is calculeted by the weight that writen on the lead if you have less lbs please update us !
OUR trucks & drivers
Same truck pick-up & delivery
1st month free storage
Full wrapping (blankets & tapes)
FREE basic insurance
Full packing service (optional)
ask for Ronny Up to 65% discount
7-10 Days ETA.
24/7 same prices
Visit us on our website www.aymoving.com
WE CAN BEAT ANY WRITTEN ESTIMATE
For any other information sales department (main office):
Tel : (408) 975-0660 Fax : (408) 975-0990 San Jose
The Better Business Bureau of Silicon Valley
2100 Forest Avenue, Suite 110
San Jose, California 95128-1422
BBB Reliability Report
A.Y. Transport, Inc.
19995 Lindenbrook Lane
Cupertino, CA 95014
Original Business Start Date: January 1997
Local Business Start Date: January 1997
Principal: Amit Ezyoni, CEO
Phone Number: (408) 973-1433
Type-of-Business Classification: Movers
Based on BBB files, this company has an unsatisfactory record with the Bureau.Our records show that the company has a pattern of complaints concerning Service & Delivery Issues.
Report as of 06/04/2002
Copyright 2002 Better Business Bureau of Silicon Valley, Inc.
As a matter of policy, the Better Business Bureau does not endorse any product, service or company. BBB reports generally cover a three-year reporting period, and are provided solely to assist you in exercising your own best judgment. Information contained herein is believed reliable but not guaranteed as to accuracy. Reports are subject to change at any time.
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Results of search for " AY Transport "
Click on the name of the corporation for additional information.
Corp Number Date Filed Status Corporation Name Agent for Service of Process
C2302367 1/8/2001 active AY TRANSPORT, INC. SHACHAR M MADAR
AY TRANSPORT, INC.
Number: C2302367 Date Filed: 1/8/2001 Status: active
CUPERTINO, CA 95014
Agent for Service of Process
SHACHAR M MADAR
1765 SCOTT BLVD #201
SANTA CLARA, CA 95050
A.Y. Transport, Inc.
Owner: Amit Ezyoni
Click for BBB Report
19995 Lindenbrook Lane , Cupertino, CA 95014
Known Phone Numbers:
Columbia, South Carolina
Click here to read other Rip Off Reports on AY Transport Click here to read other Rip Off Reports on National Moving Network and other various transport companies ripping off the consumerClick here to read other Rip Off Report list of other Moving Companies STOP! ..before you think about using the Better Business Bureau (BBB)... CLICK HERE to see how other consumers were victimized by the BBB's false or misleading information. Don't be fooled! It has been reported, when there are thousands of complaints and other investigations underway by authorities, the BBB has no choice but to finally give an UNsatisfactory rating to a BBB member business that is paying the BBB big membership fees every year. When a business is reported that is NOT a BBB member, BBB files WILL more likely show an UNsatisfactory rating, then reportedly shake down that company to become a member of the BBB. One positive thing about the BBB is, either way, if a business has an unsatisfactory rating with the BBB, you can be sure, the business is bad. But what about all those BBB member businesses that had complaints filed against them? Consumers never get to hear about them. What about the BBB advertising to the public? Is this a false and misleading perception they are giving about consumer confidence when dealing with a business? Click here to understand more of what consumers and business alike are saying about the BBB. You decide. ..Remember. The BBB membership is not earned, it's paid for!