- Report: #739446
Report - Rebuttal - Arbitrate
Complaint Review: AZTechglasstint.com
AZTechglasstint.comGilbert, Arizona United States of America
AZTechglasstint.com Mike Adams Horrible Auto Window Tint (ripped off) Gilbert, Arizona
*REBUTTAL Owner of company: RE; THAT SUCKS!
*Consumer Comment: That Sucks!
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I needed the windows tinted on my car and wanted mobile service. I called this company and fell for his pitch about having 30 years experience. What a nightmare.
After about 90 minutes of Mike Adams chain smoking on my property and blasting my car stereo while he tints the car, he finally finishes. Now my car stinks of cigarette smoke but that is another issue. The car is in a garage & it is a dark tint so I don't immediately notice any issues. I didn't drive
the car until the next day when I notice what appears to be a scratch or tear on the tint.
I called the company and mentioned that it looks like there was a small tear or scratch with the tint. The woman who answers the phone (his wife or girlfriend since she accompanies him on his jobs) immediately began to argue with me that it wasn't them & I had to have done it with the seat belt. I politely asked them if I could bring the car to them to look at so we could figure out how to resolve or repair. After emailing them pictures and attempting to follow-up a few times, they will not respond and purposely ignore my attempts to remedy the situation.
I took my car to a different tint shop today and they confirmed there is an issue with the tint job & laughed when I told them that Mike Adams and AZtechglasstint.com claims I must have received the scratches from a seat belt. Turns out there are two scratches - one on a rear door window & one on the rear glass that is nowhere near a seat belt and no one would touch the inside of that glass.
After spending $150 with Mike Adams and AZtechglasstint, I now have to pay a different company to remove the tint & redo it correctly. Avoid Mike Adams and AZtechglasstint.com They screwed up my cars auto tint - don't let them screw up yours. Note, this company also does residential homes with the same owner/installer, Mike Adams.
This report was posted on Ripoff Report on 06/10/2011 09:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/AZTechglasstintcom/Gilbert-Arizona-/AZTechglasstintcom-Mike-Adams-Horrible-Auto-Window-Tint-ripped-off-Gilbert-Arizona-739446. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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