ED Magedson – Founder
Aarons Lease To Own1500 Grand Central Ave Vienna (Location-F492), West Virginia United States of America
when I first brought this computer home, it worked alright, my payments on a fixed income were over $100.00, but I work some on-line to keep me doing something.
Then into the 3rd month, it started to rear it's ugly head & reacting like a troubled child on crack.... Yes, & every month they would call claiming I need to come in & pay my bill which I already Did, I pay the first of each month & sometimes the day or 2 before. I pay on-line, I don't drive & it is noted in my file with them & mail, well that is another issue of things getting lost or delivered to the Wrong address & being kept by who ever.
I told them this thing is ready to Go! I do know alittle about the workings of machines, it used to be my life, plus I have unusal hearing- I told them the power supply sounds like it is ready to cash it in & the hard drive has been showing signs of the same. Well, no one listened.
I was informed back in Dec-09 that the piece of crap I had been paying for -that I only had abit over $300.00 owed on. my payments on this pc of crap were over $100.00 a month, so seeing that- I only had about 3 months left. ok.
Now I foolishly went in there in Jan-10 with that $100.00 off coupon for a new agreement item & purchased a camera-I need my head examined... I paid the $14.90 - 1st payment-got $25.00 off & the other $25.00 would be taken off of the last payment-coupon only worth $50.00 due to camera's price-BS!!!
On the worst snow,sleet & colder then a well diggers a** afternoon-Feb 26th 2010 - the crack child Died! what a surprize & right in the middle of printing a customers shipping label.
I called Aarons store in Vienna & told them, they say they can't do anything till I call HP support & get a claim # - that they no longer pick them up for repairs without HP tring to fix the problem- It's Dead!
Ok, Hp support, they have me run the dignostic tool as I had earlier with same results each time - after about almost 2 hours on the phone-the kind tech person gave me the claim #. I also explained that I can not send in this tower due to I don't fully own it- Aarons Lease does. I call back to Vienna-gave them the # & when can they deliver my loaner. They can't-No one there to deliver one. BS - it is now friday evening & they don't know if they can pick up & deliver the loaner on saturday-due to weather. Great..... I get ahold of someone-we rush there, I get the loaner-which is screwy acting also.
On the 1st I make my payment which on-line since I now have 2 agreements-as of Feb2010-which were suppose to be combined(another bunch of-BS) accept so much on each agreement-alittle over the 100 on crack child - but kindof high on the camera???
I get a call on Feb12th-Yep, it's Aarons,can set your clock to that ring. I am told I have not paid & what is the problem? hmmm, really want to know? Anyway, I tell them I paid on line & what amounts the system would only take, I typed in my usual payment for crack child & it rejected it & gave me a smaller figure to pay so I did-besides this thing is almost paid off & it is Ready to Cash out - they still don't listen, this is 14 days before she bit the big one. & for the camera it gave me a amount to pay, so I did & the guy at Aarons tells me I am not put down to make a payment on the camera yet til March - ok, fine, give me back that over $40.00 so I can by more descent food this month.... they don't work that way---& informs me that both amounts paid went toward the camera & nothing on the computer... well, I told Aarons, that there was 1 agreement# with a payment box & then there was a second totally different agreement# with a payment box - he said he would get it straightened out - must have because their calls stopped for that month...
Well, crack child dies & goes in, it is then the 1st of March - I go online & my 2 agreements are there & crack childs only wants even less this month-just over 60 bucks - I think, yep it's paid up - But Now the camera will not show me a payment it will accept - so I am left playing the guess that price - well, it picks one of over 80! Bucks!!!!
To date- Yep, Aarons calls, when are you going to come in & make your payments?
I have now paid Way over a Thousand Dollars for a new computer That I Do Not Have- it is a POR-prisoner of repairs- whereabouts & info UK. I am left with a loaner- Also Paid Way over 130 Dollars for a camera that sells for under 65 bucks in stores & at Aarons leases for only 140 bucks, thats counting taxes & ect.- Now shows that I Never recieved that $50.00 off coupon & I understand a company making a profit on leasing, but this is Greedy Insainty - Man, this Blows - Getting Screwed & No Dinner Bought, not even a cheap beer.
This report was posted on Ripoff Report on 03/23/2010 11:09 AM and is a permanent record located here: http://www.ripoffreport.com/r/Aarons-Lease-To-Own/Vienna-Location-F492-West-Virginia-26105/Aarons-Lease-To-Own-This-Cos-Left-Hand-Does-Not-Know-What-the-Right-Hand-is-Doin-Sold-584485. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
Advertisers above have met our
strict standards for business conduct.