- Report: #1124186
Report - Rebuttal - Arbitrate
Complaint Review: Aaron's: Lease to Own Furniture, Computers, Electronics, Appliances
Aaron's: Lease to Own Furniture, Computers, Electronics, Appliances50 Essex St, Lawrence, MA 01840 lawrence , Massachusetts USA
Aaron's: Lease to Own Furniture, Computers, Electronics, Appliances gm josh disgusted lawrence Massachusetts
*UPDATE Employee: Aaron's Cares - Response
*Author of original report: You are JOKE
*General Comment: Damages
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I have been paying on my living room set for 22mo always paying in a timely manor. I noticed about three months ago that my couch was ripping from the inner cushion on my love seat. The love seat mind you is rarely used. I had called the lawrence location several times and nobody would do anything except give me an attitude and inform me no manager available. making these payments monthly on damaged furniture is ridiculous. I got a call after the fact I called corporate and was advised I would recive a call from an outside agency w/in a wk who would fix it. never recieved the call... finally got this call after calling the store location again, and this man named joe decides to tell me he can come to my home at the end of march to take pictures of the couch and send them to AArons to see "what they want to do". I am thinking this is ridiculous, a month out and still will have no anwsers?? I ask for a call back from the GM Josh.. Never recieved this call.. "surprise"... Today i call corporate and recieve a call from a supposed head honcho.. who basically tells me I can deal with this, if I do not make my payments they will mark my credit and treated me unlike i have ever been treated. I am a consumer who has paid in more than 2k to these people and they do nothing to help anybody. They treat you like you are worthless and wasting there time. I am going to make an effort to tell everone what horricle people the store location has working there as well as this heafd honcho who likes to degrade and belittle people.
This report was posted on Ripoff Report on 02/17/2014 11:59 AM and is a permanent record located here: http://www.ripoffreport.com/r/Aarons-Lease-to-Own-Furniture-Computers-Electronics-Appliances/lawrence-Massachusetts-01840/Aarons-Lease-to-Own-Furniture-Computers-Electronics-Appliances-gm-josh-disgusted-law-1124186. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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