• Report: #189360

Complaint Review: Aarons Sales And Lease Ownership

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  • Submitted: Mon, May 01, 2006
  • Updated: Tue, May 30, 2006

  • Reported By:harvey Illinois
Aarons Sales And Lease Ownership
2935-A West 159th Street Markham, Illinois U.S.A.

Aarons Furniture Aarons Sales And Lease Ownership Harassing, divulging personal info to references, Telling my employer I stole their furniture Markham Illinois

*Consumer Comment: Been there.........

*UPDATE EX-employee responds: aaron's other rip off practices

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I am currently leasing a bedroom set which took me three weeks to receive after I was told that it would be available in three days. I paid the first month in advance with a debit card, but when I tried to get a refund because I did'nt want to wait more than a week I was told no.

After I recieved my furniture I moved shortly thereafter. When I originally went into the store I chose for my payments to be due on the 15th of every month. Seeing as though by the time I received my furniture I wouldn't have had an entire month to enjoy it before the next payment was due.

I spoke with a manager by the name of Arthur who said "we'll change it to the 1st of the next month instead of the 15th of the previous month" (I agreed, but didn't get it in writing).

By the time the 17th rolled around I was already receiving calls that I was behind on my bill and my references were being called. I explained to them that it wasn't due until the 1st of the month but they said they didn't know anything about it.

To make a long story short, I didn't pay. I had just started a new job and some how they found out where I worked and started calling me on my job saying they were the police and they were sending the sheriff's to my job to arrest me, not knowing it was really me answering the phone.

They kept calling to confirm the address in where I worked saying that the police was on their way. I won't say they, his name is Rod. Ultimately he called all my references stating that I was going to jail and would be prosecuted to the fullest extent of the law and that they were not "Rent-A-Center" and they don't play those games.

Rod finally got in contact with my employer, who by the way is a Doctor and told him that I had stolen their furniture and that I was behind 2 months and I had skipped town(mind you, this is a brand new job I had only worked on for 3 weeks).

I received a phone call from my employer that evening at home because I was out ill that day, to have my employment terminated.

The Doctor stated that he couldn't have someone working for him that was a thief(to put it mildly) and that my credibility was an issue. I had to beg the Doctor not to fire me.

I know that their tactics are illegal, immoral and completely a defamation of character. I always pay my bills on time, but with the move I lost track and was not expecting to pay until April 1st not March 15th 2006. I did pay them on April 24th for 2 months back dating to March 15th 2006.

I am in the process of filing a class action law suit because I know I am not the only one who has had this problem. The only difference would probably be that I almost lost a job paying $20.00 per hour plus $500.00 monthly bonuses plus full benefits.

The reference that I used originally, her and I aren't speaking anymore so she made it her business to tell everyone that I knew that I don't pay my bills and that the police was going to come to my job and arrest me.

I AM PISSED!!!

Shareaka
harvey, Illinois
U.S.A.

This report was posted on Ripoff Report on 05/01/2006 08:10 AM and is a permanent record located here: http://www.ripoffreport.com/r/Aarons-Sales-And-Lease-Ownership/Markham-Illinois-60428/Aarons-Furniture-Aarons-Sales-And-Lease-Ownership-Harassing-divulging-personal-info-to-re-189360. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Been there.........

AUTHOR: Dale - (U.S.A.)

I too am a customer of Aarons sales and Lease. We quit going through Rent A Center because Aarons was SUPPOSED to be better. In the beginning it was....when we first opened our account with them over a year ago, we asked if our paydays would be okay to make payments. See we get paid every other friday not the 1rst and the 15th. So before we signed any agreement, they said our payment arrangements would be fine. Anyway a new accounts manager took over and didnt want to stick to the agreement we made a year ago. They started charging us major late fees, even though we faxed them our pay cycles and told them about the agreement.

They continued to charge us late fees, it wasnt until we asked to speak to the regional manager, did they volunteer to give us an extension and wipe all late fees out. Well we have until the first of the month according to the extension, but they have been calling here since the 27th asking for their payment. We are trying hard to just pay our stuff off, instead of going through this harassment. It is getting too stressful. So I can sympathize with you. Good luck!!!
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#2 UPDATE EX-employee responds

aaron's other rip off practices

AUTHOR: Donnie - (U.S.A.)

Hello I used to work for Arrons and If I where you I would suggest not never use a debit card or automatic debit or credit card with Arrons, At Arrons the store I used to work at use to charge peoples credit cards and debit cards, post dated checks before the consumer consent to do so when it came to making monthly and semi monthly payments. which is against the law. their scheduling is horrible, where they usually tell a customer after 2 which usually wind up receiving your merchandise at 5pm or not at all.

they have horrible maintenance issues, while working at the store i worked for there where months before someone would get their new ordered item, maintenance on a current item or even customer requested returned item. Their policy is to refuse to give anyone their money back all because each month the CAM(assistanat manager/ Collections manager) and Mt or Manager trainee who handles the accounts & Sales Manager have certain budgets to hit at the end of the month.For example 1 month it may be $98,000 the next $103,000 and if the cam and Mt doesn't hit the company financial goal their remining amount is carried over to the next month.I quit Arrons & Rent A center all because of their deceptive practices & promotion practices.Also be careful of theeverything is new sales pitch, which is not, they have a certification zone where when a merchandise is repo or returned the Product technician, MT, CAm have to clean the product up so that it will look new and then place the item back on the sales floor.

Don't fall for the 90 days same as cash or 120 days same as cash scheme either. the product still is higher within this time period than the normal price also if you do not pay it off within that time period you pay extra most of the times twice as much as the 90-120 days same as cash promo price.AArons, Rent Acenter and other rent to own companies are all rip off's you would be better off saving your money and going to buy it outright.Also they have what is called tent sales, of used worn out junk where they place high cash prices on, most of the Big screens do not work, are cannot be programmed w/o remote, Computers have no power wires & cannot boot, worn out couches that are roach infested and they do not want to keep in the store, grandfather clocks that need tuning, a whole bunch of junk they put out a these sales.

Also the company owner has a place called the plantation where every year the top Managers can go and have a week off . As a Black person I feel this is a slap in my face to work for a company that has a managers retreat called the plantation. well I hope I been helpful thanks

sincerely

Donnie ,IL
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