- Report: #395174
Report - Rebuttal - Arbitrate
Complaint Review: Aarons Sales And Leasing
Aarons Sales And LeasingDivision, Portland, Oregon 16140 SE Division, Oregon U.S.A.
Aarons Sales And Leasing Harrasment, nothing in writing, rude, idiots Portland Oregon
*Consumer Comment: avoid the beaverton location
*Consumer Suggestion: This may help
*Author of original report: jan 09 Aarons sales and leasing update...still ripping me off!
*UPDATE Employee: Dear mommy of 2
8:01 pm this evening William (the account idiot, I mean manager) called my home waking my two sleeping children up. When asked where my account summary was, he states "it doesn't matter." What is that? When asked for his regional managers name and phone number he told me I could call him (Shawn), "but it's not like he'll do anything."
Harrasing phone calls 4 to 6 times a day, even when I leave constant messages for them. As they are never available to talk when I call back. I will even leave after hours voice mails as sometimes I dont have time to call back during the day.
They tell me there are notes on my account, that I never called in and said. Yet, the things that I have called in about noone seems to have any record of.
Aarons gives you nothing in writing after you sign your agreement, they always avoid doing anything in writing. You might get your monthly statement in the mail, however it will always be the same no matter if you paid extra the month before or less. Or you owe a late fee, it never shows up on the bill. But they want you to pay it. It's like giving money to a mystery.
Last week when I spoke to Adam (another Aarons idiot) he first told me we owed a full months payment, then he changed his story and said a half months payment, then it went to $40 and he ended with saying we owed $50 to keep us current until Dec 1st.
Not sure what this Shawn guy will tell me tomorrow, or if he will even call me back.
Is there anyone out there that wants to start a class action lawsuit against Aarons sales and leasing???? I would really be in on that. They have shady practices.
If we weren't 15 months into a contract that's nearly paid off they would have our washer and dryer back tomorrow.
This report was posted on Ripoff Report on 11/25/2008 10:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/Aarons-Sales-And-Leasing/16140-SE-Division-Oregon-97236/Aarons-Sales-And-Leasing-Harrasment-nothing-in-writing-rude-idiots-Portland-Oregon-395174. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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