• Report: #164599

Complaint Review: Aaronsleaseandbuy - Aaron's Rental

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  • Submitted: Tue, November 15, 2005
  • Updated: Sun, November 27, 2005

  • Reported By:huntsville Texas
Aaronsleaseandbuy - Aaron's Rental
Conroe,texas Conroe, Texas U.S.A.

Aaronsleaseandbuy Aaron's Rental ripoff, lawnmower Conroe Texas

*UPDATE Employee: Stolen Tractor

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we bought a ridding mower from them. we paid on it for 3 yrs.this summer the mower was stollen,we called and made a police report, it was taken to aarons, they call everyday and night. we are raising 3 grand kids and funds are short, we were paying on special insurance on the mower, to cover this, now they,call all during the day and night wanting money, they have even questioned our youngest grand son,on our finances. please help us. they have no right to question this child.

huntsville, Texas

This report was posted on Ripoff Report on 11/15/2005 12:41 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Stolen Tractor

AUTHOR: Michael - (U.S.A.)

You are right, they should not be harassing children about the account and that should stop immediately.

The Aaron's Lease Purchase agreement does not cover theft of the merchandise from your possession and payments are expected to continue under the terms of the agreement. It does cover damage to the merchandise as a result of a natural disaster such as fire,flood or tornado damage.

You mentioned that you were paying on it for 3 years? The longest term for lease ownership for a mower at Aaron's is 2 years or 24 months from my experience. The insurance coverage that you pay for is already built into the monthly price that you pay along with state tax. You are covered under insurance, which covers manufacturers defect and not any damage as a result from your use, for as long as you lease it as well as 60 days after you pay off the item.
Bottom line is--communicate with that Aaron's store and try to work out a solution. If you show the effort to communicate and work with them to reach a solution they will work with you and get you out of this situation.
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