- Report: #958135
Report - Rebuttal - Arbitrate
Complaint Review: Abacus Home Repair
Abacus Home Repair132 West Mount Vernon Street Smyrna Delaware 19977 Claymont, Delaware United States of America
Abacus Home Repair Martin Lafferty - Owner Disappearing Plumber - Claymont, Delaware
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The estimate was $1500 for the job - I knew the toilet was $800 so he asked for $1100 up front to buy the materials - the unit and pipes. The other $400 he would collect upon completion. My mother wrote him a check for $1100. Our contract was verbal plus the written check. He then answered my phone calls saying he was doing research for the best unit (it was expensive as it is an "upflushing toilet" and new technology - I knew it was around $800 for the unit) and he had ordered it. Then my mother fell and went into the hospital. I notified him - he answered my call - and was sympathetic.
Upon our return from the hospital about two weeks later (now it had been about a month since he cashed her check) he wouldn't return phone calls for over a week. He finally called after calling every day and he apologized with several excuses for not calling. At this point, my mother and I wanted to cancel the whole thing because he was proving himself unreliable and untrustworthy. I told him we would like to cancel and get a refund. He said that was fine. It has been another two weeks and we can't get him to return phone calls again. So far, I have filed with Better Business and this site.
This report was posted on Ripoff Report on 10/22/2012 04:28 AM and is a permanent record located here: http://www.ripoffreport.com/r/Abacus-Home-Repair/Claymont-Delaware-19703/Abacus-Home-Repair-Martin-Lafferty-Owner-Disappearing-Plumber-Claymont-Delaware-958135. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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