• Report: #1024805

Complaint Review: Abbey M Monnin, Chevrewords

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  • Submitted: Thu, March 07, 2013
  • Updated: Tue, March 12, 2013

  • Reported By: Out4justice — Greater Manchester United Kingdom
Abbey M Monnin, Chevrewords
Internet United States of America

Abbey M Monnin, Chevrewords Unprofessional and do not pay writers USA, Internet

*REBUTTAL Owner of company: ChevreWords Has CLOSED

*Consumer Suggestion: A "Customer" of Abbey Monnin

*UPDATE EX-employee responds: Chevrewords

*Author of original report: Nasty Piece of Work - Email Conversation

*REBUTTAL Owner of company: False Accusation - please read.

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I applied to an advert through Freelance Writing Gigs, as the work was ongoing until March 2012, but it would require that I did a week long paid trial. I committed to ten articles. I had to open a Google Drive account, as I was unfamiliar with this procedure, but I have worked with Basecamp for Think Geek Speak, which is a similar system. I spent two hours reading through the style guidelines and felt eager to start. However, I have two emails connected to my Google Account, and I was signing into the wrong email. I informed Abbey who told me that she had shared me into her files. 

Several days afterward, I tried signing into Google Drive my Gmail account and there were the ten documents plain as day. However, I noticed that I was not listed on the writer's list, as I was to add the RID number against my name. I completed the ten articles within four days. I only had two articles to revise, the rest were submitted into the file "submit to editor."

In her previous correspondence, Abbey informed writers that she would receive a list from her client about the articles that were accepted on Tuesday. However, I have had to send two emails to her, and today she informed me: 

None of your articles were accepted. You did not write any. here were major communication issues. Please look for work elsewhere as we will not be hiring you.

Sincerely,
Abbey M. MonninCEO, ChevreWords

I am sorry, but as a writer to be treated poorly like this when I MET CHEVREWORD'S deadline is a serious fault. I will not be taken for a fool, hence the reason for this report. 

A WORD OF WARNING TO WRITERS I would encourage you not to commit your time to a company who do not appreciate that time and money do not grow on trees, and quite frankly act very unprofessional and do not adhere to timescales. 

A WORD OF WARNING TO CLIENTS Are you happy to buy from a company who do not pay their writers? 

The fact that I run ten different emails is no excuse as to Abbey Monnin stating that I did not write the ten articles she assigned me. Abbey M Monnin, CEO at Chevrewords has acted disrespected toward me, unprofessional, and to state that I did not write the articles is a complete lie, as thankfully I wrote all of my articles in a Word document before pasting, as the Google Docs do not allow the document to be cut or copied. Think twice about working for or hiring this company. 

This report was posted on Ripoff Report on 03/07/2013 02:24 AM and is a permanent record located here: http://www.ripoffreport.com/r/Abbey-M-Monnin-Chevrewords/internet/Abbey-M-Monnin-Chevrewords-Unprofessional-and-do-not-pay-writers-USA-Internet-1024805. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
1Author 2Consumer 2Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

ChevreWords Has CLOSED

AUTHOR: ChevreWords - ()

Hi all. ChevreWords has closed. Please stop posting accusations about a company that no longer exists. Furthermore, I am not sure why my employee's name is here when she was not the owner of the company. I may have to file a VIP arbitrator to remove her name. Thanks. 

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#2 Consumer Suggestion

A "Customer" of Abbey Monnin

AUTHOR: Jamal Carnette - ()

Helen,

I am sorry about this situation. It appears Ms. Monnin is shopping your pieces to us, The Motley Fool, for syndication. We pay $50/post and, yes, we do have high standards. In the event you  would like to sign up and submit a post for us to review, please email us at blog@fool.com and we will you set up with an account of your own.

Abbey,

Due to content ownership issues (that were obviously handled poorly here), we do not allow our contributors to hire ghostwriters. We do allow "teams" of writers as long as it is cleared with us and properly disclosed. You have not disclosed this to us and appear to be paying a reduced rate while adding little to no value. You will shortly be receiving an email from our Blog president, Roger Friedman. In the meantime, I'd recommend you not enter any more posts into our CMS and shop your pieces to alternate venues.

Thank you,

Jamal Carnette

Financial Contributor Manager

The Motley Fool

 

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#3 UPDATE EX-employee responds

Chevrewords

AUTHOR: Dave - ()

I was an employee of Chevrewords for several months while working on the same project, and I need to note that my experiences were nothing like Helen's. I've read through the complaint, and the entire situation seems out of control and somewhat forced. 

Abbey was a fair, forthright, and hard-working employer who very clearly respected and appreciated the writers who worked hard for her. Quality was a priority right from the onset, and people who did not meet her expectations could be let go (as it should be). Payment for her writers was also a high priority, and I recall being surprised by how dependable and regular the weekly payments were made. I was paid every week like clockwork, and if any of my articles didn't get paid out in a specific week (usually due to still being in the edition/revision stages), then the pay was always added onto the following week. 

It seems to me that Helen could have easily resolved this issue with a little patience and understanding; it also may have been smarter for her to realize that getting $45 for these 10 articles is much less than the thousands of dollars she would have made by continuing to work for Chevrewords. Abbey is an honorable, insightful, and generous employer, and she would have done right by Helen if she had been given the chance. She spent several days during the project at the hosiptal due to a family emergency, and she still found time to methodically answer her employee's emails and questions while ensuring that payments were made on time. 

I would highly recommend Chevrewords, and it pains me to see Abbey's reputation being dragged through the mud over one incident. 

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#4 Author of original report

Nasty Piece of Work - Email Conversation

AUTHOR: Out4justice - (United Kingdom)

Hi Abbey

Not heard of a decision yet about writing job. Also, my PayPal email for payment is xxxxx, if any articles were accepted. Could really do with the money at the moment.

Please can you let me know, as I will have to look for other work otherwise?

Thanks

xxxxxx

This was regular work until March 2014. She responded to me on Wednesday morning with this:

Helen,

None of your articles were accepted. You did not write any. here were major communication issues. Please look for work elsewhere as we will not be hiring you.

Sincerely,

Abbey M. Monnin
CEO, ChevreWords
_______
Severely pissed off by her email, I responded with:

The articles I completed due 3/3/2013, FYI were

8 Areas of Psychology
8 Common Drugs Known to Cause Allergies
8 Common Food Allergies
8 Common OTC Allergy Treatments
5 Common Problems Caused by a Toothpaste Allergy
8 Common Sun Allergy Risk Factors
8 Latex Allergy Triggers
8 Symptoms Caused by an Amoxicillin Allergy
8 Ways the Body Reacts to Sulfa Drugs
Tips on Reducing Ear Allergies

As you have not paid for the rights to these articles, you will have to get these articles written again. I will be publishing them on Constant Content. By the way, I have been in contact with three of your editors who contacted me about 8 Common Food Allergies and 5 Common Problems Caused by a Toothpaste Allergy, to which I made the changes immediately. 7 of my articles did not come back for revisions. 

You are well aware that I was in contact with you about the trial week. I apologised for having accessed Google Drive with the wrong email, and now treating me like you have never before met me is plain unprofessional. 

Regards

xxxxx
________
Helen,

I have sent you several emails asking for you to respond and you never did? Let me know your PayPal email address and I will pay you for these articles. I thought you had quit without writing when I didn't receive any responses for weeks. 

Abbey
________
This is a lie, as I have not received any of her emails.

Abbey,

Below is the last email I received from you. I will make substantially more money publishing these articles through Constant Consent, so you will have to have them written again. Again, I am very disappointed in this matter. Very disappointed about your treatment of me. 

I apologised that I could not access the documents in Google Drive, but I was signing in through the wrong email, as I have two linked to my Google account. This was not your fault, and I apologised for this. I was anxious as I wanted to complete the articles in the deadline, which I did. 

I was not added to the list of writer's, which made it difficult for me to add my RID, even one of your editors, Jasmine copied you in on that information 

P.S. I hope this is the right email address, Abbey and Kim. I formed it by looking at the article's revisions history because Helen is not listed on the CW team's contact list. 

xxxxx
_________
Helen,

Yes and I did not hear from you again so I assumed you had stopped working. You cannot publish those articles as we have already used them I'm sure (if you submitted them). I will pay you for them as previously discussed. 

Abbey
Sent from my BlackBerry
______

Abbey,

How dare you talk to me this way. I'm not the one in the wrong here. I completed good work.

They have been copyscaped and published now. They are my property and if you publish them without my consent then you are committing plagiarism. 

If you want to use the articles I have written then I will require $455, as that is what they are selling for now for ten articles. 

Regards
Helen
_________

Helen,

If you submitted the articles then you will be paid $12 per article as discussed. How dare you try to change the agreement on me. I have written email documentation proof and I will go to court. Show me which articles you wrote and I will verify that we used them. If we did use them, you will be compensated $12 per article as was agreed upon. I'm not sure -- after not emailing me for weeks -- you can email me and demand anything other than your rightful payment as agreed upon. 

Abbey
Sent from my BlackBerry
_________

There was no written agreement. You plainly told me that I was not hired as I had not written any articles. You then went on to mock that I had not even submitted the articles. The fact that you have disrespected me and wasted my time is now obvious of situation you find yourself in. My time is precious. If you use the articles then you have committed theft, and if you do take me to court then I will counterclaim for the ten articles, nine of which are selling for 45 each and one for 50. In total this adds up to 505. 

I have a copy of all of the emails that I sent you. It is you who has ignored mine, so don't try to blame this on me. I did the trial in the hope that you would hire me for a long term contract, but you stated that you would not pay me for the articles, as none were submitted. If you cannot keep a hold of your own system then this is not my problem. 

They will sell, as I sell many articles for 45 to 70 each. 

Kind regards
Helen
________

10 articles is equal to $120. This is what we agreed upon. Please give me the titles of the articles and I will check to see if they were submitted & used. You should have responded to my email and let me know. 
-Abbey
Sent from my BlackBerry
__________

Helen,

We did have a written agreement and I did not ignore you. You ignored me. I emailed you several times with no response. You just admitted that I sent you an email saying I could not see that you had written any articles and would not be hiring you yet you never responded saying you had actually written the articles? Could you please let me know which articles by giving me titles and I can run a check? Otherwise, if the articles have been published, I will be unable to locate them. 

Abbey
Sent from my BlackBerry
________

No written agreement. 

Abbey,

Pay me 455 for the articles and then they are legally yours, Why would I ignore your emails when I emailedchevrewords@gmail.com several times after I completed the trial, with no response to two emails? I have nothing to hide. I have not even been thanked for my commitment to your project. 

Regards
Helen
________

Helen,

If you do not tell me which articles you have written by title then I cannot check that you have written them. Perhaps you didn't write any articles at all? I wouldn't know because you have yet to tell me what titles to look for. I emailed you saying I was disappointed you had not completed any articles and you never responded saying you had. You email me today and say you have and I say, share the titles & I will gladly pay for accepted articles. Yet you do not respond with the titles. I'm confused. If you are truly worried about reproduction of the articles, then you would share titles with me. And it is ridiculous to think I would pay you more when I very, very clearly stated I would pay $12 per article including paypal fees. That has always been the agreement. 

Abbey
Sent from my BlackBerry
_________

Kindly send me all of these emails that you state that I have not responded to? 
__________

Helen,

I'm not playing games and I'm not able to access those at the moment because I am traveling without my laptop. If you do not give me the titles of the articles, then I cannot check anything. Before I can do anything, I have to know which titles you are referring to Helen, otherwise I am powerless.

Abbey
Sent from my BlackBerry
________

I find it very strange that you are now not ignoring my emails, when you blatantly ignored many of my emails previously. These ten articles are for sale elsewhere at a cost of 455 in total. I don't mind whether you pay me or not, because they will sell anyhow. If you use them then you have committed theft, and as you are a CEO I doubt that looks professional to your clientele. 

Now, unfortunately I have articles for other clients to work on and cannot waste any more time on this issue. 

Helen
_________

Helen,

I cannot remove the articles if you do not give me the titles of the articles. They will be published unless you tell me the titles. I have no other way of identifying your articles. 

For the court's knowledge, I tried to get the ten articles Helen claimed to have written, but could not find them because she wouldn't share the titles with me. I asked several times in several emails, which I can share with the court. I told Helen that I would be happy to pay $120 ($12 per article) as was agreed upon when Helen first accepted the job OR I would remove the articles so that they were not published. As we have produced thousands of articles and the writers do not have names attached to the articles, it is impossible for me to track down these articles without Helen sharing the titles with me first. I will not be held accountable for any plagiarism claims that Helen Garvey may insinuate. I tried to solve the issue but Mrs. Garvey would not cooperate. If she will give me the ten article titles, I will be happy to either pay her as according to our agreement or remove the articles. 

Abbey
Sent from my BlackBerry
____________

Abbey,

You need to read your emails properly. I look forward to the court content, and if you could send me the alleged emails that you state I have ignored, then please go ahead. I have a great case already. And please do not say 'the ten articles Helen claimed to have written' by mocking me further. You and I both know that I completed the assignment. I spoke with three of your editors. The website where I have published the articles to sell will be in touch with whoever has plagiarised my article, if you go ahead and publish the content. They are very strict on that criteria. The ten articles have already passed their strict iThenticate plagiarism checker. 

As a CEO, this does not help your reputation. It is very clear that you care only about the financial side of the business, rather than respecting your writers. The fact that you informed me that you would not be hiring me because I did not write any articles is the reason I have published the articles elsewhere. You have acted disrespectful to me as a writer, not thanked me for meeting your deadline and researching and writing the content, and also spending hours to learn your style guide. You have mocked me throughout this entire process. Would you be happy to have been treated the way I have, in all honesty? The fact that you made me believe that my four days dedicated to your project have been worthless is the reason why I price the articles I wrote higher than $12.00, and each will sell for 45 to 50 because the buyer will respect my time and energy, when you clearly have displayed that you do not care about your writers.

Helen
__________

Heidi,

I said I would be happy to remove the articles for you so you can sell them on your own site!!!  you just have to let me know the title, I don't need the full article, just the title and then I can make sure they are NOT published, okay? That's what you say you want, but you won't give me the actual titles. So please just tell me the ten titles and then you can sell them as you please. Win-win, okay? 

Abbey
Sent from my BlackBerry
_________

Heidi,

I have tried to fix this by saying I would not publish the articles if you told me which they were or paying you $120, which is what we agreed to pay. Please choose. I am not trying to be disrespectful to you. I pay my writers well including weekly bonuses. I would like to resolve this, as I said, I did not hear from you and you indicated that you might not complete the articles. I had no idea that you completed them.

Abbey
Sent from my BlackBerry
_________

Helen,

I would like to work through this. Please let me know the titles of the articles so I can make sure they are NOT published on my end and your new client does not have any problems. Okay? If you do not share with me the titles, I will be unable to keep them from being published. 

Abbey
________

You already had the titles, you DID NOT READ YOUR EMAIL, as I stated earlier. Now please remove them from your list, as they are not your property. 
________

Helen,

I will go ahead and remove them. I am disappointed by your incredible lack of professionalism or genuine kindness. I should be able to pay you $120 as I stated I would do in the very beginning of this mess. Thankfully, all of my current writers are on contracts and this will never happen with another writer like yourself. 

Abbey
________

Helen,

Would it be possible to just pay you for these? I'm having difficulty locating them. I found the titles on your email, but I would prefer to pay you as I promised I would. Send to your PayPal address?

Abbey
Sent from my BlackBerry
______

I've just read all of your emails. You are a very unpleasant human being. You say I'm unprofessional, yet you still mock me when I've provided you evidence that I have done exactly what you state I have not done. Pay me the $455 or take me to court. I am a trainee lawyer and know my rights. And if you publish the articles you are a thief and I will hold you responsible. Frankly, you don't deserve any kindness and I deserve more than $120 compensation for this distress. I am not in the wrong here. 

H
______

Helen,

I'm not sure my emails are reading correctly. I appreciated your work. I do not like that this happened and I want to resolve it. We agreed upon $120. Why do you think you should be paid more? I do not understand why I would pay you $455? I don't have that kind of money. 

Abbey
Sent from my BlackBerry
_______

As I will reiterate again, they are now my property and nine of the articles are now selling at $45 and one at $50. The advice I would give you is to have them written again, but if you cannot find the articles then you have obviously lost the keywords. I am the one who has acted professional throughout this matter. After many of the unpleasant emails I have received from you, why should I agree to your terms. You have upset me and I urge you to think about how you treat your writer's in the future.

Frankly, I will not settle at $120. I wasted four days of my week on YOUR project and met YOUR deadline, with no word of thanks Helen. They are well written articles and worth far more than $12.00 each. If you had perhaps treated me with respect then this matter could have been sorted a week ago when I emailed you stating that I had completed the assignment. 
_______

Helen,

I wish I had received that email. Would you settle for $240? I really cannot pay more than that. I pay my writers almost all of the profits paid to the company and the rest go to internal staff. 

Abbey
Sent from my BlackBerry
_______

Well it's certainly in my sent emails. No I will not settle at $240. I wanted regular work, which is why I applied to the job ad. I feel that those four days have been a waste of my time, and your lack of respect toward my efforts to meet your deadline only makes me more willing to stand my ground. 

I'm sure you can appreciate that if it were the other way around, you would be most disgusted by my treatment of you, but I have never treated a hired writer the way you have treated me. 
________

Helen,

I pay all of my writers promptly and offer bonuses. I did not know you had completed the trial. I did not know you had not received payment. You brought this to my attention yesterday and I responded immediately. 

Abbey
________

This email was ignored. An editor copied you in to state that I was not on the spreadsheet. Feels to me like you have set me up to fail. 

----- Forwarded Message -----
From: H <xxxxxxxx>
To: "chevrewords@gmail.com" <chevrewords@gmail.com> 
Sent: Saturday, 2 March 2013, 12:13
Subject: 

Hi Abbey

The ten articles you assigned have now been completed. I haven't been able to list the RID as I was not on the spreadsheet list, but I have added my name at the top of each doc and renamed the doc with my name. 

Many thanks for letting me complete this trial. It has been interesting. I wish you well with your project. 

Helen
_______

I'm not sure what editor you are referring to, but I never received this email. If I had, I would have paid you promptly as I am trying to do now. I will send $240 to your PayPal email address. That is fair. It is double the amount we agreed upon. 
________

I don't believe you a word you say. I have copied you in on every little bit of evidence, including the editor Jasmine who emailed you, yet you continue to refuse to accept the blame for this situation. I will settle at $400.

P.S. I hope this is the right email address, Abbey and Kim. I formed it by looking at the article's revisions history because Helen is not listed on the CW team's contact list. 
________

No excuses that you did not receive the email from Jasmine Atwell, Abbey, or your colleague Kim. 

----- Forwarded Message -----
From: Jasmine <jasmineatwell2013@u.northwestern.edu>
To: xxxxxxx 
Cc: Abbey Monnin <chevrewords@gmail.com>; Kimberly McCarthy <kim@triplecurve.com> 
Sent: Thursday, 28 February 2013, 6:50
Subject: 368467_8 Common Food Allergies

Hello Helen, 

Here's the link to your article: https://docs.google.com/a/triplecurve.c ... sp=sharing. I've moved it to "Needs Revisions." Please let me know if you have any questions.

Best,
Jasmine Atwell

P.S. I hope this is the right email address, Abbey and Kim. I formed it by looking at the article's revisions history because Helen is not listed on the CW team's contact list. 

-- 
Jasmine A. Atwell
Northwestern University 2013 - Sociology and Legal Studies Major
Program Coordinator, Ambassadors of the Office of Undergraduate Admission 
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#5 REBUTTAL Owner of company

False Accusation - please read.

AUTHOR: ChevreWords - (United States of America)

I am the owner of said company, ChevreWords, and I would like to set the record straight. This woman was hired for a trial period and did not pass. She is disgruntled and angry so she took to the Internet. While I believe in freedom of speech, this information is ridiculous. She wrote, "do not pay writers" instead of "does not pay writers." The quality of her writing is not what I need for my company.

In addition, I paid Ms. Helen Garvey in full. I have signed evidence of paying her 200% than we agreed upon because she was so difficult. As any of my other 100+ writers and 12 large clients can tell you, I pay on-time and I pay weekly (a rare commodity in freelance work).
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