• Report: #460110

Complaint Review: Abc Distributing

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  • Submitted: Tue, June 09, 2009
  • Updated: Thu, June 11, 2009

  • Reported By:North Pole Alaska
Abc Distributing
2800 Lakeside Drive Bonnock, Illinois U.S.A.

Abc Distributing They got my money, I recieved nothing! Bonnock Illinois

*UPDATE Employee: Would like to assist you.

*UPDATE Employee: Would like to assist you.

*UPDATE Employee: Would like to assist you.

*UPDATE Employee: Would like to assist you.

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I place a $294.50 order with abc distributing on January 2, 2009. I paid for it online at the end of placing the order. 2 months later I call and ask where my order is. They said it usually takes 6 weeks but should've been there by now. They sent me claim forms which I had to fill out in order for them to "re-send" the order. Again, 2 months later in March I call and ask where my order is, again, they said it should be there, they sent me more claim forms, I really wanted the items so I gave it one more chance. Again, 2 months later in May I call again only asking for a refund this time. Again, they have to send out the claim forms. Somehow the order had been divided, and they had to put it onto 3 separate claim forms and to top it off, 3 items were left off - items I have already paid for but they did not list as part of my order. Today I am sending my claim forms asking for a refund. I can only hope that this last part goes smoothly and that I get my refund!! Including the items they did not list!!

Janice
North Pole, Alaska
U.S.A.

This report was posted on Ripoff Report on 06/09/2009 01:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/Abc-Distributing/Bonnock-Illinois-60015-0738/Abc-Distributing-They-got-my-money-I-recieved-nothing-Bonnock-Illinois-460110. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 4Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Would like to assist you.

AUTHOR: Jodi S - (U.S.A.)

Dear Janice,

I am sorry to hear that you have had a negative experience with us to date. I would like to research this further, how ever I need some more information to do so. Please email to helpline-abc@abcdistributing.com your account information, along with a daytime phone number in which I may contact you directly.

Jodi S.
Customer Care Specialist
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#2 UPDATE Employee

Would like to assist you.

AUTHOR: Jodi S - (U.S.A.)

Dear Janice,

I am sorry to hear that you have had a negative experience with us to date. I would like to research this further, how ever I need some more information to do so. Please email to helpline-abc@abcdistributing.com your account information, along with a daytime phone number in which I may contact you directly.

Jodi S.
Customer Care Specialist
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#3 UPDATE Employee

Would like to assist you.

AUTHOR: Jodi S - (U.S.A.)

Dear Janice,

I am sorry to hear that you have had a negative experience with us to date. I would like to research this further, how ever I need some more information to do so. Please email to helpline-abc@abcdistributing.com your account information, along with a daytime phone number in which I may contact you directly.

Jodi S.
Customer Care Specialist
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#4 UPDATE Employee

Would like to assist you.

AUTHOR: Jodi S - (U.S.A.)

Dear Janice,

I am sorry to hear that you have had a negative experience with us to date. I would like to research this further, how ever I need some more information to do so. Please email to helpline-abc@abcdistributing.com your account information, along with a daytime phone number in which I may contact you directly.

Jodi S.
Customer Care Specialist
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