- Report: #1112345
Report - Rebuttal - Arbitrate
Complaint Review: Academy Sports and Outdoors Online
Academy Sports and Outdoors OnlineNationwide USA
Academy Sports and Outdoors Online BGood News Bad news Nationwide
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I submitted the following review regarding a Lodge 6 Quart Dutch Oven purchased online from Academy. I was cool with the result of the deal until they rejected my online review for not fitting their undefined posting requirements. Apparently they screen out all negative comments, which stinks to high heaven.
Ordered one as a present for my wife for Christmas, and had it shipped. The over packing was astounding, roughly the side of a small refrigerator. The box inside looked fine, so I just wrapped it and all was well, until it was opened. Much of the enamel had been chipped off during shipping, and it was still flaking off, rendering it les than useless. We returned and exchanged it at a nearby store and noticed all of the nice packing in the second one that was not present in the first. Love the product and the price was great, but it was a royal pain to get a good one. Definitely will never ask for anything to be shipped from Academy again, and the trip to replace it has left a permanent stain on any repeat efforts.
This report was posted on Ripoff Report on 01/02/2014 01:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/Academy-Sports-and-Outdoors-Online/nationwide/Academy-Sports-and-Outdoors-Online-BGood-News-Bad-news-Nationwide-1112345. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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